9.3
SpotScore
Insightly Reviews in July 2026: User Ratings, Pros & Cons
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Insightly Reviews & Ratings
Spotsaas Editor’s POV
Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more
Insightly pros and cons
Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.
The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.
Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.
The clean interface makes it easy for teams to adapt quickly and start using the platform effectively.
While useful for basic CRM tasks, Insightly's reporting tools could be more capable for advanced analytics.
The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.
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Showing 391-400 out of 877
DA
Dylan A
09/04/19
"Amazing Customizable Tool"
What do you like best about Insightly CRM? It’s an easy-to-learn platform for both front end users, and back end developing. What do you dislike about Insightly CRM? Logos in emails look huge and funny, even though they come across normal for the receiver. Recommendations to others considering Insightly CRM: Utilize your time with the trainers to get it setup as you really want it. What problems is Insightly CRM solving and how is that benefiting you? Better workflow, storing of details, etc.
AU
Anonymous User
09/04/19
"Pleasantly surprised "
What do you like best about Insightly CRM? I like the organization and ease of reading data. What do you dislike about Insightly CRM? Lengthy data entry process. It takes a very long time to enter info What problems is Insightly CRM solving and how is that benefiting you? I am able to track in real time my progress and success with customers. I can easily pull up info on a contact or company for reference while on the phone with them.
AU
Anonymous User
09/04/19
"Pleasantly surprised "
What do you like best about Insightly CRM? I like the organization and ease of reading data. What do you dislike about Insightly CRM? Lengthy data entry process. It takes a very long time to enter info What problems is Insightly CRM solving and how is that benefiting you? I am able to track in real time my progress and success with customers. I can easily pull up info on a contact or company for reference while on the phone with them.
AU
Anonymous User
09/03/19
"Not very intuitive, clunky workflow "
What do you like best about Insightly CRM? Database for sales, support, and success. Insightly houses a bunch of information for us and our sales team is able to easily access information from other departments. What do you dislike about Insightly CRM? It's hard to build reports based around emails, notes, and contacts. Our customer success initiatives aren't as easily understood as it seems each process created needs to center around clicking into many different organizations, tasks, ...
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AU
Anonymous User
09/03/19
"Functional and easy to navigate"
What do you like best about Insightly CRM? Has been easy to connect Insightly to our existing ideas of customer management. It is easy to use and navigate. The organization and layout is very simple, clean and functional. The dashboarding and customization is relatively simple and effective to start. The customer onboarding from Insightly to their customers is really good. They really seemed to care about having us reach our potential with the program. What do you dislike about Insightly ...
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AU
Anonymous User
09/03/19
"Very insightful and productive"
What do you like best about Insightly CRM? The best thing about is you have all information in one place What do you dislike about Insightly CRM? Too many features. Just have to learn all of it Recommendations to others considering Insightly CRM: Go for it but learn it well What problems is Insightly CRM solving and how is that benefiting you? Sales is at one place. Information for all clients are at one place
AU
Anonymous User
09/03/19
"Functional and easy to navigate"
What do you like best about Insightly CRM? Has been easy to connect Insightly to our existing ideas of customer management. It is easy to use and navigate. The organization and layout is very simple, clean and functional. The dashboarding and customization is relatively simple and effective to start. The customer onboarding from Insightly to their customers is really good. They really seemed to care about having us reach our potential with the program. What do you dislike about Insightly ...
Read more
AU
Anonymous User
09/01/19
"Easy platform to use and I use it everyday "
What do you like best about Insightly CRM? It offers great project management options and helps gather more information about customers What do you dislike about Insightly CRM? You have to pay to send emails which is huge for companies who need to stay in contact with their customers. Also the system crashes. Recommendations to others considering Insightly CRM: Try the free trial first and if you like it then purchase. Definitely worth the investment What problems is Insightly CRM solving ...
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AU
Anonymous User
09/01/19
"Easy platform to use and I use it everyday "
What do you like best about Insightly CRM? It offers great project management options and helps gather more information about customers What do you dislike about Insightly CRM? You have to pay to send emails which is huge for companies who need to stay in contact with their customers. Also the system crashes. Recommendations to others considering Insightly CRM: Try the free trial first and if you like it then purchase. Definitely worth the investment What problems is Insightly CRM solving ...
Read more
AU
Anonymous User
09/01/19
"Easy platform to use and I use it everyday "
What do you like best about Insightly CRM? It offers great project management options and helps gather more information about customers What do you dislike about Insightly CRM? You have to pay to send emails which is huge for companies who need to stay in contact with their customers. Also the system crashes. Recommendations to others considering Insightly CRM: Try the free trial first and if you like it then purchase. Definitely worth the investment What problems is Insightly CRM solving ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].