9.3
SpotScore
Insightly Reviews in July 2026: User Ratings, Pros & Cons
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Insightly Reviews & Ratings
Spotsaas Editor’s POV
Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more
Insightly pros and cons
Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.
The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.
Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.
The clean interface makes it easy for teams to adapt quickly and start using the platform effectively.
While useful for basic CRM tasks, Insightly's reporting tools could be more capable for advanced analytics.
The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.
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Showing 381-390 out of 877
AU
Anonymous User
09/20/19
"insightly 0919"
What do you like best about Insightly CRM? Easy to read information about contacts What do you dislike about Insightly CRM? Not a very effective CRM- information is limited, flexibility is limited. Not a great CRM What problems is Insightly CRM solving and how is that benefiting you? Problems- using it. not an effective crm
AU
Anonymous User
09/20/19
"insightly 0919"
What do you like best about Insightly CRM? Easy to read information about contacts What do you dislike about Insightly CRM? Not a very effective CRM- information is limited, flexibility is limited. Not a great CRM What problems is Insightly CRM solving and how is that benefiting you? Problems- using it. not an effective crm
AU
Anonymous User
09/20/19
"Insightly CRM Reviea"
What do you like best about Insightly CRM? I think the most helpful thing about Insightly is the ability to customize the pipelines and track new leads. It is a helpful way to track projects and house company information. What do you dislike about Insightly CRM? I dislike that even if you use Insightly you still need other software to supplement it What problems is Insightly CRM solving and how is that benefiting you? The biggest benefit of Insightly is the way that you can track how many ...
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AP
Amanda P
09/12/19
" Effective complete customer support"
What do you like best about Insightly CRM? I really like this product because of its feedback facility that helps me to get the feedback readily that helps me further to execute my sales processes. Apart from this it delivers me the best features that are necessary for a good customer support service on a long run. Moreover, I really like its mobile application that helps me to get the best features even while sitting at home. Another feature that I really prefer in it is it’s chatting ...
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AP
Amanda P
09/12/19
" Effective complete customer support"
What do you like best about Insightly CRM? I really like this product because of its feedback facility that helps me to get the feedback readily that helps me further to execute my sales processes. Apart from this it delivers me the best features that are necessary for a good customer support service on a long run. Moreover, I really like its mobile application that helps me to get the best features even while sitting at home. Another feature that I really prefer in it is it’s chatting ...
Read more
AU
Anonymous User
09/08/19
"Great CRM for startups and service businesses"
What do you like best about Insightly CRM? The user interface is very intuitive. The price is very reasonable for the features provided. I like the integration with G Suite and Jot Forms. What do you dislike about Insightly CRM? More integrations with other apps could help streamline the workflow. The customer support can be better. Recommendations to others considering Insightly CRM: More integrations with other apps could help streamline the workflow. The customer support can be ...
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AC
Alice C
09/07/19
"A complete package for my company "
What do you like best about Insightly CRM? For me this application is a great helper in delivering the best quality of service to my customers because I can easily get feedback that helps in my sales execution processes. Moreover, I can easily manage a lot if my documents on it with heart security as well. Another thing that prefer in it is its mobile application that serves me in the best way even by sitting at home. What do you dislike about Insightly CRM? There is nothing to worry about ...
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AC
Alice C
09/07/19
"A complete package for my company "
What do you like best about Insightly CRM? For me this application is a great helper in delivering the best quality of service to my customers because I can easily get feedback that helps in my sales execution processes. Moreover, I can easily manage a lot if my documents on it with heart security as well. Another thing that prefer in it is its mobile application that serves me in the best way even by sitting at home. What do you dislike about Insightly CRM? There is nothing to worry about ...
Read more
AU
Anonymous User
09/04/19
"Pleasantly surprised "
What do you like best about Insightly CRM? I like the organization and ease of reading data. What do you dislike about Insightly CRM? Lengthy data entry process. It takes a very long time to enter info What problems is Insightly CRM solving and how is that benefiting you? I am able to track in real time my progress and success with customers. I can easily pull up info on a contact or company for reference while on the phone with them.
DA
Dylan A
09/04/19
"Amazing Customizable Tool"
What do you like best about Insightly CRM? It’s an easy-to-learn platform for both front end users, and back end developing. What do you dislike about Insightly CRM? Logos in emails look huge and funny, even though they come across normal for the receiver. Recommendations to others considering Insightly CRM: Utilize your time with the trainers to get it setup as you really want it. What problems is Insightly CRM solving and how is that benefiting you? Better workflow, storing of details, etc.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].