9.3
SpotScore
Infor CloudSuite EAM Review: Is It The Right Enterprise Asset Management (EAM) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRInfor CloudSuite EAM offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Infor CloudSuite EAM
Infor CloudSuite EAM at 4.1/5 from 70 reviews and SpotScore 9.3 serves Asset Managers and Operations Managers in medium to large manufacturing, energy, and healthcare organizations. The platform handles preventive maintenance scheduling, work order management, and asset lifecycle tracking across distributed operations. Setup requires significant configuration and staff training before teams can fully deploy the system.
Enterprise asset management software manages physical equipment, machinery, and infrastructure across organizations. It replaces manual maintenance logs and spreadsheet-based tracking with automated scheduling, compliance reporting, and downtime reduction.
Quick picks:
What is Infor CloudSuite EAM?
Increase operational efficiency with software that streamlines asset-intensive processes, manage the complexities of IT environments, and maximize the performance of organization. CloudSuite EAM is an enterprise asset management software that services small-to-mediumsized businesses by consolidating real estate, facilities, energy management, and IT capabilities into one robust solution.
Pricing
Infor CloudSuite EAM offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Infor CloudSuite EAM Software Demo
Infor CloudSuite EAM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Infor CloudSuite EAM
- Use cases
- Manufacturing, Energy and Utilities, Healthcare
- Team types
- Asset Managers, Maintenance Supervisors
- Company size
- 100-5000 employees, Medium to Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Infor CloudSuite EAM
Streamlined asset lifecycle tracking improving operational efficiency
Advanced analytics and reporting for data-driven decision making
Mobile accessibility enabling on-the-go maintenance management
Is Infor CloudSuite EAM right for you?
Best for medium to large enterprises needing integrated, mobile-enabled asset management.
Choose Infor CloudSuite EAM if
- You require consolidated management of real estate, facilities, energy, and IT assets in one platform.
- Your team needs advanced analytics and reporting for data-driven operational decisions.
- Mobile access is essential for maintenance supervisors and asset managers working remotely or in the field.
Consider alternatives if
- You are a very small business with minimal asset management needs and prefer simple tools.
- You need clear, out-of-the-box pricing without engaging in sales consultations.
What buyers should know before shortlisting Infor CloudSuite EAM
Infor CloudSuite EAM provides a comprehensive solution for managing asset-intensive processes. Its integration capabilities enhance operational efficiency for small to medium-sized businesses.
Infor CloudSuite EAM pros and cons
- Infor CloudSuite EAM pros
Streamlined asset lifecycle tracking improving operational efficiency
Advanced analytics and reporting for data-driven decision making
Mobile accessibility enabling on-the-go maintenance management
- Infor CloudSuite EAM cons
Pricing is quotation-based, lacking public transparency
Potentially complex setup due to enterprise-grade features
Ready to try it?
Get started with Infor CloudSuite EAM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Infor CloudSuite EAM side-by-side with top Enterprise Asset Management (EAM) Software alternatives.
What is the pricing of Infor CloudSuite EAM?
Infor CloudSuite EAM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Infor CloudSuite EAM fits your budget?
Infor CloudSuite EAM reviews and ratings
Buyer sentiment
Users generally appreciate the platform's ability to streamline asset management and enhance decision-making, though some note complexity and pricing opacity as concerns.
What buyers like
- Operational efficiency
- Advanced analytics
- Mobile accessibility
Common complaints
- Pricing transparency
- Setup complexity
Are you using Infor CloudSuite EAM?
What users are saying
K
Keira
12/05/21
Infor EAM is always on top of my list when it comes to securing corporate assets.
PROS & CONS What are the best aspects of this product? Keeping company assets in excellent condition is one thing that a business owner should do to ...
Read more
L
Leilani
11/26/21
Easy to use platform to keep all of your existing resources in tip-top condition.
PROS & CONS What are the best aspects of this product? It ensures that all our resources are well monitored and can be easily searchable through the ...
Read more
S
Scottie
10/21/21
We were able to overhaul our previous assets inventory process and replace it with a more robust platform called Infor EAM.
PROS & CONS What are the best aspects of this product? This app is designed with great features that can help you oversee each asset's status within ...
Read more
B
Betsy
10/05/21
Being a long time user of this product makes it easier for me to help companies maintain their assets and reduce their liabilities.
PROS & CONS What are the best aspects of this product? It gives you a lot of options on how you would like to personalize the app. I am the type of ...
Read more
D
Donnell
08/07/21
You can make adjustments on the platform to make it comfortable for your use; it also helps you realign your current inventory processes.
PROS & CONS What are the best aspects of this product? I thought that I would have a hard time shifting into Infor EAM, but its the other way ...
Read more
N
Nathaniel
06/05/21
It is one of the best investments that companies should acquire to ensure the longevity of their assets.
PROS & CONS What are the best aspects of this product? This app can share multiple user access to ensure that each department can take ...
Read more
- See if Infor CloudSuite EAM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Infor CloudSuite EAM?
The Computerized Maintenance Management System (CMMS) functionality within Infor CloudSuite EAM brings all maintenance-related information i…
Infor CloudSuite EAM lets organizations configure the system to match their specific operational needs. Users can modify workflows, reports,…
The Energy Management feature allows organizations to monitor and manage their energy consumption effectively. By analyzing energy usage pat…
The Equipment Management feature lets organizations monitor the performance and status of their assets throughout their lifecycle. By tracki…
Facility Management within Infor CloudSuite EAM allows organizations to oversee their physical spaces and keep all facilities in good condit…
IT Asset Management within Infor CloudSuite EAM simplifies the tracking and management of IT assets throughout their lifecycle—from acquisit…
The Inventory Management feature of Infor CloudSuite EAM provides organizations with real-time visibility into their inventory levels, so es…
The License Management feature helps organizations keep track of software licenses associated with their assets. It monitors compliance with…
The Parts Management feature helps organizations track all parts used in maintenance activities. It maintains a complete database of parts,…
Preventive Maintenance allows organizations to schedule regular maintenance tasks based on time intervals or usage thresholds. By automating…
Warranty tracking is a crucial software feature that allows businesses to efficiently manage and monitor the warranties of their products or…
Infor CloudSuite EAM's Work Order Management feature simplifies creating, assigning, and tracking work orders for maintenance tasks. It lets…
Infor CloudSuite EAM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Infor CloudSuite EAM.
Certifications
Security features
Developer & data
Alternatives to Infor CloudSuite EAM
Why buyers keep looking beyond Infor CloudSuite EAM
Users may seek alternatives to Infor CloudSuite EAM due to concerns over its complexity, which can lead to a steep learning curve and extended onboarding times for new users unfamiliar with enterprise asset management systems.
Organizations may look for more cost-effective solutions, especially smaller businesses that find Infor's pricing model prohibitive compared to other EAM options offering similar functionality at lower costs.
Companies might desire enhanced integration capabilities with existing systems, as some alternatives provide more seamless connections with other enterprise applications, improving overall workflow and data sharing.
The need for greater customization can drive users to explore alternatives; some EAM platforms offer more flexibility in tailoring features to specific industry requirements or unique operational needs.
Users may also be motivated by the desire for superior customer support and service, with alternative providers often boasting faster response times and more personalized assistance to address user issues effectively.
Infor CloudSuite EAM Support Options
Frequently Asked Questions About Infor CloudSuite EAM
Common questions buyers ask before choosing Infor CloudSuite EAM.
Infor CloudSuite EAM is a Enterprise Asset Management (EAM) Software. Infor CloudSuite EAM offers Inventory Management, Facility Management, Parts Management, Work Order Management, Equipment Management and many more functionalities.
Infor CloudSuite EAM is a strong fit if: You require consolidated management of real estate, facilities, energy, and IT assets in one platform.; Your team needs advanced analytics and reporting for data-driven operational decisions.. Consider alternatives if: You are a very small business with minimal asset management needs and prefer simple tools.; You need clear, out-of-the-box pricing without engaging in sales consultations..
Buyers commonly note the following limitations of Infor CloudSuite EAM: Pricing is quotation-based, lacking public transparency; Potentially complex setup due to enterprise-grade features; Limited information on out-of-the-box integrations or customization ease.
Some top alternatives to Infor CloudSuite EAM includes CHEQROOM, SAP EAM, MaxiCloud, SAP Linear Asset Management and Dematic Sprocket Software.
Infor CloudSuite EAM offers Quotation Based pricing model
The starting price is not disclosed by Infor CloudSuite EAM. You can visit Infor CloudSuite EAM pricing page to get the latest pricing.
Ready to try it?
Get started with Infor CloudSuite EAM
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
