Incident IQ Reviews in July 2025: User Ratings, Pros & Cons

"Resource the board programming with a distinction."

What do you like best about Incident IQ? There is a free demo offered by the merchant on the best way to utilize the product and along these lines become prepared ahead of time on the best way to utilize the product. Its moderate and enables associations to deal with their advantages in a dependable way. What do you dislike about Incident IQ? To a portion of our staff, it has a lofty expectation to learn and adapt and they require some serious energy in becoming accustomed to it and getting ...

"K-12 Easy"

What do you like best about Incident IQ? It's easy to use and allowed me to manage any of my teaching materials easy and effectively using their IT Management System What do you dislike about Incident IQ? I liked everything about it because it helped keep me organized and helped keep all of my information intact even when I ran into computer problems. Recommendations to others considering Incident IQ: It's a great product no matter what field in education you are in. I was working as an ...

"Utilizing Incident IQ ."

What do you like best about Incident IQ? It has a great resource the board suite that enables clients to monitor their advantages and how they are being utilized. The seller offers free demo accordingly upgrading the assimilation of the product in different organizations. What do you dislike about Incident IQ? At the point when the web association is poor, utilizing the product turns into somewhat of an issue. Recommendations to others considering Incident IQ: Its ideal and executes various ...

" Programming for present day organizations."

What do you like best about Incident IQ? It has helped us in basic leadership through offering us sound bits of knowledge and examination concerning our business. What do you dislike about Incident IQ? There is no free preliminary variant of the product and I think it should be benefited to new clients for use in directing activity. Recommendations to others considering Incident IQ: The product is anything but difficult to utilize and will fit in any association hence getting it will assist ...

"Such a great amount of superior to anything we've utilized in the past"

What do you like best about Incident IQ? The simple organization for that is very adaptable for our one of a kind circumstances. The UI is straightforward and the acceleration and rating framework are extremely helpful. What do you dislike about Incident IQ? I observe Incident IQ to be unimaginably easy to understand. It has an exceptionally instinctive interface. There isn't a lot to detest! Recommendations to others considering Incident IQ: All in all, I'm exceptionally happy with ...

"Instinctive"

What do you like best about Incident IQ? In the wake of utilizing another item for a long time to follow our tickets, Incident IQ has been very easy to understand on the end client part. What do you dislike about Incident IQ? As an administrator, I wish the customization capacities were somewhat simpler to explore. I likewise wish that we could be able to choose, per client, to kill sync with dynamic index. As a bigger school locale we regularly have staff individuals move from area to area ...

"Simplistic but heavily configurable"

What do you like best about Incident IQ? I like the simple UI, following ticket history, LDAP, and the laborers tune in to thoughts and work with you to complete it. The "Help" being on a for each page level and not a goliath word record to filter through has helped to such an extent. Each issue we have had Patrick and the different folks at iiQ have dependably bounced in and helped work through it. What do you dislike about Incident IQ? As a school region the things we don't use is how ...

"Speedy and Clean"

What do you like best about Incident IQ? The shortsighted plan with exponential usefulness. Everything is very easy to use, anyway the intensity of incidentIQ is unmatched. You can accomplish what used to take hours to finish in only minutes. My group and I have had the capacity to convey and work with our colleagues flawlessly and instinctively. The capacity to change the status of the ticket to looking out for the requester has been so useful to having questions replied in an opportune ...

"Why you should start using Incident IQ"

What do you like best about Incident IQ? The software is accessible from even a mobile device making it easy to use. It has a superb asset management suite that helps users keep track of their assets and how they are being used. The vendor offers free demo thereby enhancing the absorption of the software in various companies. What do you dislike about Incident IQ? When the internet connection is poor, using the software becomes a bit of a problem. Recommendations to others considering ...

"Excellent K-12 ITSM platform"

What do you like best about Incident IQ? We have found having a K-12 specific ticketing system has been very helpful in a school environment. Staff has been very receptive of the new system and the ease of use. Asset Management system has been a great help in managing assets. Access to the platform via mobile devices has been a great benefit in the field. They are constantly adding new features that are very useful. What do you dislike about Incident IQ? Since the platform is still young ...