Incident IQ Reviews in April 2025: User Ratings, Pros & Cons

"Marketing insights helps with business growth."

What do you like best about Incident IQ? Great with providing marketing insights Easy to use with mobile phone thus effeciency improved. Very intuitive and great dashboard. What do you dislike about Incident IQ? The dashboard is nice which makes it's easy to use. Recommendations to others considering Incident IQ: Yes it's easy to use and great with marketing insights. What problems is Incident IQ solving and how is that benefiting you? Good and Really nice with dashboard which is very ...

"It I exponential in ticketing and asset management."

What do you like best about Incident IQ? I like their responsive technology support. They prioritize on technology support and understand that it is essential in line of work. Its Webinary is very informative and allows team to gain better understanding of existing and new features added on Incident IQ. It can be integrated into mobile application to get better understanding of tickets on the go. It has the ability to submit tickets and its follow up and those tickets could easily be ...

"Clean up Events and Activities in your Institutions Using Incident IQ"

What do you like best about Incident IQ? There is winning with Incident IQ use, and since we all want to look professional in our doings, Incident IQ is the application to bring on board. Furthermore, Incident IQ deactivates the lose of resources, because total focus is always there. What do you dislike about Incident IQ? That sometimes Incident IQ gets down when it operates, and possibly, one might be using the application to achieve their goals. Recommendations to others considering ...

"Incident IQ for Tickets and Activity Handling"

What do you like best about Incident IQ? Incident IQ supports tickets automation, where the utmost activity or incident get the first prioritization. Secondly, there is time tracking, which allows effectiveness. And finally, there is mobile access using Incident IQ. What do you dislike about Incident IQ? There is nothing to mind because Incident IQ is perfectly attached and features set to work exemplary good. Recommendations to others considering Incident IQ: Maintain total sanity in every ...

"Very appropriate and so great with ticketing."

What do you like best about Incident IQ? Appropriate for companies with so many assets to manage I just love the tickets and effective with notifications.. Good design and very beautiful interface. What do you dislike about Incident IQ? I did not have any challenge while using the software Recommendations to others considering Incident IQ: Yes it's easy to intergrate with other apps and necessary for managing asset. What problems is Incident IQ solving and how is that benefiting you? Nice ...

"Fact remains its greatest software for asset management."

What do you like best about Incident IQ? I like how it's easy to manage asset management. So useful and help with help desk Nice and very well convinient with use. What do you dislike about Incident IQ? I did not feel there is something bad with the software Recommendations to others considering Incident IQ: Yes it's very nice and good with help desk and customer service. What problems is Incident IQ solving and how is that benefiting you? Intergration is so simple and easy to use. Helps ...

"Best asset management platform"

What do you like best about Incident IQ? It has user friendly interface. Easy to use and track the ticket history. What do you dislike about Incident IQ? Some of the complex tasks require training What problems is Incident IQ solving and how is that benefiting you? Creation, management and easy navigation of tickets to quickly locate the problems

"Well built and Robust K-12 Platform"

What do you like best about Incident IQ? Incident IQ is a very reliable and powerful service, we use it for improving and solving our IT issues. It quickly notifies our IT team and prepare them before fixing issue. What do you dislike about Incident IQ? It's UI is really amazing, however sometime it can be difficult for a new person to use Incident IQ without any training. What problems is Incident IQ solving and how is that benefiting you? Incident IQ is a well built tool and helps in ...

"Its a k-12 technical support and assets management platform to manage hardware and software systems."

What do you like best about Incident IQ? They have a very responsive technical support team. It has a very informative webinary that allows teams to gain better understanding of existing and new features thus allowing is to implement them to the maximum in our area of work. Its great in management and tracking of tickets. It has a clean interface which is easy and intuitive to use. What do you dislike about Incident IQ? We have found the best ticketing system ever.. I have no complaints or ...

"This offers a very simple design and great performance."

What do you like best about Incident IQ? This offers a very simple design and great performance. If you are planning to opt this they can provide you a free demo as well. Incident IQ helps to business and management to create ticketing and analytics. You can also get feedback from the customer as well. They have excellent customer service. What do you dislike about Incident IQ? As it is relatively new to market so some expertise needed from the company end. Recommendations to others ...