Impartner Reviews in July 2026: User Ratings, Pros & Cons

"The service is decent, but the customer care is top-notch!"

What do you like best about Impartner PRM? Impartner has given us the tools we needed to build the foundation for a scalable channel program. Our revenue has risen significantly in correlation with our ability to actively engage with our partners, keep an accurate record of their contributions, and provide valuable content based on the insights we receive. As fine as the toolset is, it is worth noting that the Customer Success has provided the most value. There are a number of people who ...

"The Impartner team continues to work with VIPRE through change and growth to support our business."

What do you like best about Impartner PRM? The flexibility in building the pages and aligning them with our corporate brand. What do you dislike about Impartner PRM? Someone with HTML experience is needed to build pages. What problems is Impartner PRM solving and how is that benefiting you? We are able to reduce the amount of communication (over communication via emails) by using the portal as a one stop shop for our partners.

"The platform keeps getting better"

What do you like best about Impartner PRM? There are a lot of things to like about the Impartner platform but the one that has been most valuable to me and to us has been the ongoing collaboration between the Impartner staff and us. As we have continued work to improve our business and channel program, the team at Impartner has been there with us along to the way to get us where we want to be. Special mention to Bob Vernon, who has been a great ally and resource to us. What do you dislike ...

"Great PRM- Easy to use"

What do you like best about Impartner PRM? The user interface is intuitive, and easy to navigate. The features as of late have been up to par with many of the other PRM software companies out there. Support has always been outstanding. What do you dislike about Impartner PRM? HTML issues happen occasionally when trying to migrate/build out new pages, but nothing that the support teams couldn't help to resolve. Recommendations to others considering Impartner PRM: Capabilities are expanding ...

"A profit acceleration tool"

What do you like best about Impartner PRM? It syncs well with our CRM and is easy to use. It provides a one-stop-shop for our partners to submit, track, and update their leads. They can also access marketing material and cobrand it without reaching out to us. What do you dislike about Impartner PRM? The cobranding add-on is pretty basic and could use a few more extras like gridlines and copy and past. Recommendations to others considering Impartner PRM: If you are even considering it, ask ...

"Outstanding support from our account manager and support representative."

What do you like best about Impartner PRM? Our account manager (Laura) and support person (April) are very responsive, customer oriented and professional. They maintain a can do, positive attitude towards the goals and objectives we have for our programs. They are always willing to help improve the program in any way. They are professional and a pleasure to work with. What do you dislike about Impartner PRM? I would like to see the platform have more flexibility What problems is Impartner ...

"A great working experience with Impartner that propelled our Partner Program"

What do you like best? The versatility and adaptability of the people I worked with made the platform the same way - and it became an easy to understand, easy to use tool, from both the admin perspective and partner perspective. What do you dislike? I disliked the fact that some bits and pieces were not easy to update and we had to rely on developers, but I trust that will change with time. The localization of content needs to be made easier - it can be worked through, until the ...

"Modular design and excellent project management delivered our portal in less than 6 months"

What do you like best about Impartner PRM? We chose Impartner after a selection process comparing multiple PRM vendors. The modular approach that Impartner has to their PRM has enabled us to launch our Mambu partner portal in less than six months to our ecosystem and partner community. The thorough project management and guidance provided by the Impartner team - in particular Olivier Choron and Dave Lyons - means the portal will cater to future growth and allow us to be flexible as the ...

"Great tool but even better customer service"

What do you like best about Impartner PRM? Flexibility of the tool, if you can dream it you can make it happen. What do you dislike about Impartner PRM? Should extend more the integration creating standard "receipt" and connectors to most common CRM and other tools. Recommendations to others considering Impartner PRM: If you are not a Salesforce customer take an hard look at the integration you may require in your eco-system. What problems is Impartner PRM solving and how is that benefiting ...

"Great tool but even better customer service"

What do you like best about Impartner PRM? Flexibility of the tool, if you can dream it you can make it happen. What do you dislike about Impartner PRM? Should extend more the integration creating standard "receipt" and connectors to most common CRM and other tools. Recommendations to others considering Impartner PRM: If you are not a Salesforce customer take an hard look at the integration you may require in your eco-system. What problems is Impartner PRM solving and how is that benefiting ...