Impartner Reviews in July 2026: User Ratings, Pros & Cons

"Simple, pragmatic, effective..."

What do you like best about Impartner PRM? I like how easy and intuitive the platform is to use. The supporting documentation is there if I need it, but the solution is laid out in a way that I typically don't need it. What do you dislike about Impartner PRM? Nothing so far. The support from our Account Manager has been great when we've had issues/questions arise. Recommendations to others considering Impartner PRM: I would recommend identifying your present (and potential future) use ...

"Great customer service"

What do you like best about Impartner PRM? Fast to respond to any questions or roadblocks we were facing. What do you dislike about Impartner PRM? With all software, there is a lot you need to do to get everything set up and integrated. What problems is Impartner PRM solving and how is that benefiting you? Impartner is helping to solve partner and affiliate marketing attribution.

"Easy System and Helpful and Accommodating Support"

What do you like best about Impartner PRM? It has a great foundation for a PRM. The staff are excellent and really try to help you achieve the look and functionality you want. They try and make themselves available to you for help and respond quickly to issues. While they have many excellent functions, I love the idea of the training capabilities and how simple they make it to host courses online. These courses can be made accessible to all groups or just a select few based on different ...

"Customer Success Win"

What do you like best about Impartner PRM? Impartner is a great solution that can provide all of the tools you need to build and scale your channel program. We have been a customer for 3+ years and the product continues to grow and adapt to meet the market. It meets our needs as much today as it did three years ago and gets better every quarter. The latest addition of a strong customer success team has greatly increased our usage, results, and overall channel program. Kelsey has gone above ...

"Impartner PRM is a great plaform to engage partners and save time"

What do you like best about Impartner PRM? Impartner's PRM serves as a platform to engage resellers and makes it easy to automate admin tasks like onboarding, training, deal registration and access to marketing assets, all linked in to our CRM. In addition to the PRM platform, Impartner have a wealth of channel expertise in-house, which is equally valuable as the PRM itself. What do you dislike about Impartner PRM? The CMS part of the PRM could be better, but Impartner staff are available ...

"One stop shop for everything Partner in an easy-to-use platform"

What do you like best about Impartner PRM? We recently relaunched our company's channel program with Impartner at the center of it. Impartner has all of the tools and resources we need to effectively and efficiently manage all aspect of the program from onboarding and training to marketing, deal registration and revenue tracking. The Impartner/Salesforce integration is deep, comprehensive, and fast and it's an easy-to-use platform for our partners. We looked into several PRMs and Impartner ...

"Juniper Networks uses Imparnter's News on Demand publishing system, which is fabulous!"

What do you like best about Impartner PRM? News on Demand integrates with SFDC so that we can target newsletter articles and one-off emails based on partner type, level, location--plus each contact's role and communications preferences (as stored in News on Demand). What do you dislike about Impartner PRM? The permissions are more granular than would be my preference, but maybe I'm more trusting than some clients! What problems is Impartner PRM solving and how is that benefiting you? We're ...

"Excellent Customer Focus"

What do you like best about Impartner PRM? Impartner makes our company easier to do business with for our Partner Channel. They are quick to respond if we ever run into situations where a help ticket is needed. The folks at Impartner are so sincere and kind they are a pleasure to work with. What do you dislike about Impartner PRM? Downsides are we want more! We want to be able to have all thee capabilities, but with budget constraints we just can't. If more functionality could be include in ...

"Good solution but little customization"

What do you like best about Impartner PRM? Impartner makes it easy for you to set up a partner management tool and manages it for you, which can be nice What do you dislike about Impartner PRM? There is not a lot of customization you can do functionality wise. You can add your own branding and email templates, but there are other solutions that offer more customization and makes it catered to what you want What problems is Impartner PRM solving and how is that benefiting you? Managing a ...

"Great Support!"

What do you like best about Impartner PRM? The support team is quick to help with any issue and very insightful What do you dislike about Impartner PRM? I don't like that some of the outbound messages must be managed by Impartner and not the end user. What problems is Impartner PRM solving and how is that benefiting you? Deal registration process flow from partner without access to our Salesforce instance