Impartner Reviews in July 2026: User Ratings, Pros & Cons

"Excellent Partnership!"

What do you like best about Impartner PRM? The teamwork during large projects and the support that you receive during transitions is excellent! What do you dislike about Impartner PRM? I would like to see more rewards vendors and integrations. What problems is Impartner PRM solving and how is that benefiting you? We were able to build out a robust referral platform that supports both internal and external customers. The ability to reward internal employees has helped stand up a strong ...

"Helps me manage my partnerships"

What do you like best about Impartner PRM? The product sync with CRM itself is great. It's easy to set up once the steps are clear. What do you dislike about Impartner PRM? I think if the steps for sync were even clearer, it would shorten setup sync time What problems is Impartner PRM solving and how is that benefiting you? the easy front end development and application forms allow easy website build

"PRM that fits our needs"

What do you like best about Impartner PRM? Truly helps us communicate with partners and streamline procreases with automation. What do you dislike about Impartner PRM? Slow onboarding, likely because of the amount of customization available. What problems is Impartner PRM solving and how is that benefiting you? We are able to tackle channel roadblocks more effectively

"Devoted Customer Success Project Manager"

What do you like best about Impartner PRM? There are some great things about Impartner: 1. The Project Manager Customer Success knew his product really well and was so devoted to even help us on a weekend before the launching of the portal. He was very professional and a hard worker always willing to help and get us ready for launching the portal. 2. The product sync with CRM itself is great, it was easy to sync with our CRM once we got a brief explanation of the details of each section in ...

"Personalized PRM leader for our partner channel"

What do you like best about Impartner PRM? Impartner provides a helpful partner relationship management platform. The seamless integration into Salesforce provides our team the ability to drive channel tasks in a self-service, autonomous way. We also truly appreciate the personalization provided within the partner's portal experience with being able to add and update pages ourselves. The multiple modules that we have added to our PRM platform have also created a streamlined approach for our ...

"Great tool out of the box with the ability to customize"

What do you like best about Impartner PRM? Built off of Salesforce. So using Salesforce as my CRM and Impartner as my PRM allows me to use SFDC as my single source of truth. The new taskview request process has improved with new folks that are much more responsive than prior months. Keep up the SLAs. What do you dislike about Impartner PRM? CRM syncs ( when using customization ) can be temperamental. Any customization means you should be staffed up internally to manage/update/edit your ...

"Impartner makes it happen for your company!"

What do you like best about Impartner PRM? Impartner delivers your company's requirements! The team is there to help you each step of the way, to help build out or brainstorm solutions. If something breaks, customer support is there to assist and promptly resolve the issue. The team explains the tools and how the workflows work. Learning to use Impartner systems is intuitive. The system is customizable for internal and external use. What do you dislike about Impartner PRM? I don't ...

"Great PRM with Even Better Support!"

What do you like best about Impartner PRM? Impartner is a great tool - they have helped us increase our partner engagement and the data we get back on what campaigns are working. Even better is the support that Impartner provides. Whenever we have questions, even the ones that they have answered more than once, they are happy to provide answers or connect the right person. What do you dislike about Impartner PRM? They are growing - adding tools and new features. I wish they were all ...

"A tool that meets our partners' needs"

What do you like best about Impartner PRM? User-friendly interface, easy to manage and control the assets. Our customer success manager is amazing!! What do you dislike about Impartner PRM? limitation of customizing the layout and content, not flexible What problems is Impartner PRM solving and how is that benefiting you? A centralized place that partners can access training, marketing materials and submitting leads. We are still in the building phase of developing the portal and organizing ...

"Why I like Impartner especially - Shannon Adair and Brad Carpenter!"

What do you like best about Impartner PRM? The Impartner Team from the top-down has demonstrated a commitment to ZeeVee success on their platform. Shannon Adair kept us focussed on driving customization while working with her capable development partner who turned changes in a timely manner. What do you dislike about Impartner PRM? From time to time the platform can be a bit buggy. However, the support team has been very responsive to any requests for assistance. Recommendations to others ...