Impartner Reviews in July 2026: User Ratings, Pros & Cons

"Using Impartner Portal at Honeywell"

What do you like best about Impartner PRM? It has many functionalities in all areas What do you dislike about Impartner PRM? It lacks the full self-service capability. Recommendations to others considering Impartner PRM: To benefit the most from the solution, the internal team should have both business-oriented and technical people. What problems is Impartner PRM solving and how is that benefiting you? We have migrated our partners from a previous, license-based solution, and we've created ...

"Responsive platform and people"

What do you like best about Impartner PRM? Impartner PRM is a flexible and easy to use system. It's easy to learn but has lots of features, including automations, that let us configure a fairly complex partner ecosystem to meet the needs of our growing partner base. What do you dislike about Impartner PRM? Some complex configurations may require professional services or engineering assistance. This requires more lead time to build and sometimes additional cost. What problems is Impartner ...

"Great tool, with EXCELLENT training and support"

What do you like best about Impartner PRM? Being new to this platform, our Impartner Customer Success AM Brad has been beneficial. Taking the time to explain how to leverage the application from the ground up, and helping us to plan out how to add the right features for what we need to accomplish are key. Putting in the extra effort to help us understand how to make the right investment in the platform at the right time vs consistently trying to up-sell us is why I enjoy working with ...

"Partner Portal made easy"

What do you like best about Impartner PRM? My tickets are usually addressed pretty quickly. The platform is easy enough to use for someone like me with no coding or digital background experience. I am able to self-serve and my contact Justin James is great at helping show me how to do something or pull certain data! Then i can do it on my own from there. This tool is also really easy for our partners (customers) to use. They've told us time and again that we provide one of the easier portal ...

"An amazing PRM solution that scales as our business grows"

What do you like best about Impartner PRM? Easy of use (onboarding & content delivery) What do you dislike about Impartner PRM? Mostly intuitive but there are some workflows that could be improved. What problems is Impartner PRM solving and how is that benefiting you? Impartner PRM helps us scale with onboarding partners. Benefits include: - Easy onboarding process - Makes submitting leads easy and seamless - Content is easy to push out on the platform - Reporting on partner usage

"I'm the Channel Marketing Manager at Evolve IP"

What do you like best about Impartner PRM? The ease of working with our Customer Success Manager, Justin James. Justin is extremely responsive and is always available to help whenever we run into any issues with our Partner Portal. What do you dislike about Impartner PRM? I am not a coder so I sometimes struggle with the back-end coding for some of our pages. What problems is Impartner PRM solving and how is that benefiting you? Impartner PRM has allowed me to build a Partner Portal for ou ...

"Great functionality and customer service"

What do you like best about Impartner PRM? Ease of use, ease of transition. Great customer support and onboarding process. What do you dislike about Impartner PRM? Wish we had an 800 number to call for ad-hoc customer support What problems is Impartner PRM solving and how is that benefiting you? Impartner has been a lot easier for our existing and new partners, as well as potential new customers to use. It's easy to navigate.

"Impartner PRM serves its purpose!"

What do you like best about Impartner PRM? What I like about the platform is that it syncs with Salesforce very well. We never had an issue with syncing the data as long as the configuration is set up correctly. Also, what is clever about it is that it pulls the fields directly from the Salesforce, so it's real easy to configure and manage fields on the form. What do you dislike about Impartner PRM? What I dislike about the PRM is that the deal registration forms cannot be individually ...

"Impartner PRM Functionality Growing by Leaps and Bounds"

What do you like best about Impartner PRM? I have been working with the Impartner platform for six years. I am blown away by the steady technological advancement I've seen, particularly in the past year with new and improved functionality like globalization and Through Channel Marketing Automation. Implementation is relatively straightforward and well supported by knowledgeable and highly responsive customer success and project management teams. What do you dislike about Impartner PRM? For ...

"Impartner PRM - World Class Partner Relationship Management Solution"

What do you like best about Impartner PRM? The Impartner PRM solution has all of the "bells and whistles" necessary to serve your global channel partners. I really liked the co-branded collateral and lead management options. However, what really makes Impartner superior to the other solutions in the market are the people. The support that I was given to launch our partner portal was outstanding. What do you dislike about Impartner PRM? There was nothing about the Impartner solution that I ...