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Impact.com - PRM Software

Impact.com Reviews in June 2025: User Ratings, Pros & Cons

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3.3

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Impact.com Reviews & Ratings

3.3

Good

Based on 918 ratings & 825 reviews

Rating Distribution

Excellent

(598)

Very Good

(134)

Good

(28)

Poor

(0)

Terible

(65)

Expert's Review

Impact.com is an affiliate marketing platform that offers an excellent user interface, ease of use, and implementation. Despite some negative feedback from users regarding payment issues and customer support, the platform stands out for its innovative updates, making it a viable option for advertisers looking to build a strong partner program. The platform's REST ...Read more

Impact.com pros and cons

  • Ease of Use and Implementation.

  • Good User Interface and Tracking Features.

  • Customer Support for Advertisers.

  • Responsive Customer Success Team for Creators and Advertisers.

  • Payment Delays and Issues, Leading to Trust Concerns.

  • Inefficient Registration Process and Lack of Communication Transparency.

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Showing 21-30 out of 825

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Arturo Del Rio Jr

08/06/24

1 out of 5

If I could give them zero stars

If I could give them zero stars, I would! 9+ months trying to get paid and still havent received a dime! They've moved the goal posts constantly, do not communicate, and conveniently find a new reason not to pay at each and every turn. Genuinely a pure scam!

DA

Danny A Levy

08/02/24

1 out of 5

Deciding to sign up with them was just…

Deciding to sign up with them was just about the worst marketing decision we ever made. After paying $1000 setup charge, a few weeks in we were told that IG has changed their setup and we no longer have access to their data, yet, we kept being charged the same rate. We kept going, till we finally threw in the towel after 6 months. We got a confirmation that we have canceled, yet to this day, 4 days later we keep getting invoices monthly, with new account managers, accountings dept, and ...

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T

Templines

08/01/24

1 out of 5

They do not give the money

They do not give my money, it sounds strange and sad but these comrades are real thieves and their system was created by a schoolboy.

C

César

07/29/24

1 out of 5

Can't withdraw my earned money

Can't withdraw my earned money and they don't to care. Worst affiliate platform I have worked with. If I company use Impact and I will reject the collaboration.

W

Wail

07/11/24

1 out of 5

Do not work with this company I have…

Do not work with this company I have experienced racism from employees within this company Therefore, I advise you not to work with them at all.

OL

Oz Linderhousen

07/10/24

1 out of 5

Impact has the worst customer support I…

Impact has the worst customer support I have ever tried, not only they are not able to read the messages where the problem is raised, but they close the support tickets without offering a solution. Don't waste your time with these people.

CT

CNW TECH

07/09/24

1 out of 5

Can't delete subscriptions or account with IMPACT.com

I was referenced to IMPACT.com thru service provider for affiliate program... AWFUL experience. Stuck in registration page for web site after registration, can't modify subscriptions and notification emails in portal without setting up account. Tried to delete my account and TICKETS support does not work as expected with no link to update/respond to tickets to delete account. They make it EXTREMELY difficult to delete spam emails and account... contrary to local SPAM/PRIVACY laws. ...

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R

Roxy

07/03/24

1 out of 5

Do not work with this business

Do not work with this business, I almost wondered if they were legitimate ,my application was approved and I had no issue with access to campaigns and product to promote, I begin to promote and spent some of my own money for better results, one day I no longer had access to anything, I feel like I was scammed, they have only email support and nothing they suggest works, why did the issue only happened after I invested time & money? do they not want to pay? they should be investigated.

NK

Nail Kelvin

06/28/24

1 out of 5

Dear Impact Team,Urgent: Request to Reactivate Impact Account ID 3754566

Dear Impact Team, My name is Usama Khalid, and my Impact account (ID: 3754566) has been blocked without any clear reason. I'd like to explain the situation in detail. My younger brother, Umair Khalid, and I both engage in affiliate marketing but operate separately. Umair's Impact account (ID: 3031748) was recently blocked due to some issues with his account setup and verification, which I helped him with due to his limited English proficiency. As a result, his account was deactivated, ...

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MD

Michiel De Koning

06/27/24

1 out of 5

We were a partner for one year with…

We were a partner for one year with them but it yielded nothing but headaches. Their customer support is bad, their tracking is bad, many of our affiliates that we invited to join the platform couldn't create an account, it was a lost opportunity for a year where we did pay €6.000,- in fees. Very expensive mistake.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].