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iGrafx - Business Process Management Software

iGrafx Reviews in June 2026: User Ratings, Pros & Cons

Simplify, improve, automate. Maximize productivity.

4.6

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iGrafx Reviews & Ratings

4.6

Excellent

Based on 88 ratings & 77 reviews

Rating Distribution

Excellent

(58)

Very Good

(18)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

iGrafx is a BPM solution that focuses on simplifying and improving business processes. While it enhances communication and productivity, it may not offer advanced features for complex needs.Read more

iGrafx pros and cons

  • Simplifies process management

  • Improves communication

  • Enhances productivity

  • Data organization

  • Limited advanced features

  • May require training

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Showing 61-70 out of 77

ES

Executive Sponsor in Oil & Energy

07/22/19

4.5 out of 5

Amazing Adoption

What do you like best? iGrafx provided a great ability to easily capture our process information and also visually understand the impacting or impacted resources. Because it is displayed graphically and with clear visibility of who is responsible for what, it was quickly adopted by all levels of the organization. What do you dislike? iGrafx provides reporting on relationship data in the system. It would be great if we could more easily drill down into the reports to get more specific ...

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KP

Karthikeyan P

05/21/19

4.5 out of 5

BEST MAPPING TOOL

What do you like best? Igrafx is my first mapping tool since i have been used this for past 2 year. It is really a fantastic tool to lean and implement the mapping. While doing the mapping with customer it will helped a lot like easy to access all the tab in a single window and you can shit another map using the Window tab and even the links to the sub processes also a great to handle . The very big thing is you can do only process maps in other thing you cant do the single one like this. ...

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CI

Consultant in Information Technology and Services

04/22/19

5 out of 5

Most needy tool for my Job!

What do you like best? A very simple platform to use. We can collaborate from mobile devices or browsers. One of the best tool for process mapping. Scalable - supports secure IT environments also. What do you dislike? When we copy paste an existing process map to a new map, the systems are getting deleted once we save the file. It is a duplicating time consuming work for me to add again the systems to the new map. is there a way to curb this issue? Recommendations to others ...

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CI

Consultant in Information Technology and Services

04/19/19

5 out of 5

Process flow Designing

What do you like best? iGrafx is one of the best Business Process Management tool in the industry which helps to design the flow of a process and identify/map all risks, controls, gaps, opportunities, etc., related to the process steps The best thing about iGrafx is the out can be exported as a PDF as well. It also helps in doing a value stream mapping which will help identifying and eliminating wastes and enhance the delivery. What do you dislike? It will be a great tool if we have ...

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CI

Consultant in Information Technology and Services

04/18/19

5 out of 5

iGrafx Review

What do you like best? IGrafx is the best tool for understanding process flow. Unless, normal flow chart, iGrafx tool provides different boxes for better understanding. Apart from decision boxes it also provides gateways, Instead of explaining the scenarios the gateways depict the exact scenarios. The predefined boxes, Sub process process with linking facility helps the user to understand the process in a easy way. What do you dislike? Even though iGrafx provides the needful ...

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VR

Varsha R

04/17/19

4.5 out of 5

Igrafx Review

What do you like best? It is a great tool for end user and easy to access. Even a beginner can use it without any guidance. Compared to other tools in the market which is used for process mapping, this one is a very good and best tool in the market. User-friendly tool for BPM workers. What do you dislike? 1st time license for Igrafx is a great risk and while using it via shared license it is very difficult to save and open file to reuse the existing file. Recommendations to others ...

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UI

User in Information Technology and Services

04/16/19

4.5 out of 5

iGrafx a complete mapping tool

What do you like best? iGrafx is a very useful mapping tool with almost all mapping options and is very useful for Business process modelling.All options and shapes used for mapping can be used and is an useful tool for business process mapping. Has varied six sigma tools, VSM and customization of maps possible. What do you dislike? Some shortcuts are not possible or not easy to operate. I would like a guide for options and a list of short cuts. If available please let me know. ...

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VG

Viswanathan G

04/16/19

4 out of 5

Awesome Mapping Presentation Tool

What do you like best? There are lots of options provided in this tool, compared to other mapping tools iGrafx provides Template categories like Process, Value Stream Mapping, Lean Sigma Tools. Mapping template provides various alternatives which is much easier. Navigation for this tool is way ahead that other mapping tools. What do you dislike? Even though there are lots of technological advancements in Tech industry taking place. Igrafx could be updated in terms of automation, ...

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AI

Administrator in Information Technology and Services

04/15/19

4 out of 5

iGRAFX.. Best Mapping tool ever

What do you like best? Igarfx is one of the easiest tool available in the market for Business Process Management. It offers ability to do process mapping and simulation, capcity modeling with igrafx orgin What do you dislike? Not a easy way to pull our reports. No inbuilt dashboard to measure any metrics Recommendations to others considering the product: AMAZING tool with lot of functionality with easy navigation. Works with lot of shortcuts. What problems are you solving ...

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HB

Henrique B

04/15/19

4.5 out of 5

Just what was needed

What do you like best? iGrafx provides a succinct and easy way to capture and document process relationships. This provides a clear view of ownership and a method for understanding impacts of change and the appropriate communication paths. What do you dislike? We have not encountered anything. They are continually updating the tool to provide functionality. Recommendations to others considering the product: For anyone who has compliance or regulatory requirements, iGrafx is the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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