Ideta Reviews in July 2026: User Ratings, Pros & Cons

"Wonderful support and rich featured chatbot"

What do you like best about IDETA? Hard to say what I like most. I guess a general answer. The whole tool and all features. It does have AI. Maybe that is something that I think is relevant. Because it is very good What do you dislike about IDETA? Nothing in particular. If I had to say one thing, I would think the setup time. But that is with every chatbot, since you need to take the time to learn how to set it up. It's too feature rich for that. What problems is IDETA solving and how is ...

"Best solution for not developer"

What do you like best about IDETA? Ease of use and creation of bots, user support. It has a UI friendly and easy to understand. What do you dislike about IDETA? I think that the logo of ideta is great to remember, but not really business-oriented. What problems is IDETA solving and how is that benefiting you? Reaching to customers on different channels. NLP feature, API and human handover

"A disruptor amongst competitors"

What do you like best about IDETA? I recently started using an automated chatbot based on AI and machine learning, and I'm so impressed! It has an intuitive UI for admins and users and can train a custom NLP dataset. The scalability options through third-party integrations are also awe-inspiring. It's helpful to customise the chatbot to my exact needs to impress my clients. I'm definitely going to continue using this product! What do you dislike about IDETA? The only downside might be that ...

"Great product.. easy to implement and very efficient."

What do you like best about IDETA? Ideta is the easiest and fastest way to build a chatbot without having software development knowledge. I work alone and with this service I saved time and money by not having to hire a software developer. What do you dislike about IDETA? The site is in English and French. I would like to be able to access the site in Brazilian Portuguese. Apart from the language, all other features serve me very well. I haven't seen any other problems so far. What problems ...

"A Chatbot builder with AI capabilities that helps even no-code professionals to easily get into"

What do you like best about IDETA? Features that are helpful to personalise the chatbots. The NLP provision of our choice is also a great option for training Chatbots with our own intent definitions What do you dislike about IDETA? No significant dislikes, except a small one. During my testing, I noticed a slow response time when Chatbot interacts with customers/users. What problems is IDETA solving and how is that benefiting you? I can create intents and train the chatbot with relevant ...

"Powerful chatbot builder with direct AI integrations"

What do you like best about IDETA? Great support and intuitive UI. The direct integration to different language AI models is a great feature What do you dislike about IDETA? No dislikes. Like any new software tool it takes a bit to familiarise yourself but this is no different to other similar tools What problems is IDETA solving and how is that benefiting you? For our organisation it allows us to provide faster and more contextual feedback to visitors to our site

"Powerful ai chatbot with easy interface"

What do you like best about IDETA? The interface was made with users in mind. That much is clear. I've been able to create great flows. What do you dislike about IDETA? There's not much to dislike about this product. It even integrates with an open source NLP, RASA. What problems is IDETA solving and how is that benefiting you? IDETA is helping to alleviate customer service pressure and offload some of our work.

"Easy to Use, Flexible and Great User Guide"

What do you like best about IDETA? I really enjoy the inspiration provided by Ideta to create a sound chatbot, one that will interact and provide a thorough experience for your audience, as required. The seemingly-endless set of variables available to create the chatbot makes it easy to build to your exacting needs. What do you dislike about IDETA? Sometimes I get a bit overwhelmed by all the abilities the Ideta chatbot provides. It's best to have a full plan/formula developed before ...

"Chatbot Automation Made Easy"

What do you like best about IDETA? I like this Ideta Chatbot because it’s easy to set up. No coding is required. It also uses AI and Natural Language Processing. So conversation feels very natural. It can also integrate with social media for selling on social. What do you dislike about IDETA? It has lots of integrations. However, my CRM integration is not direct, must be connected via Zapier. Recommendations to others considering IDETA: The team is very supportive. When you get the App, ...

"One of the best Chat bot ever"

What do you like best about IDETA? The best thing about it is you can make your own smart Bot without worry and make it branded and everything in between, and it gives you the ability to transition from a bot to real-life Agent What do you dislike about IDETA? Sadly the back end is a bit hard to understand, it isn't that complicated but I think it could be better designed, I love the fact they have courses to help you out What problems is IDETA solving and how is that benefiting you? CHat ...