IdeaScale Review: Is It The Right Idea Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRStarts from $12,999
Adobe
Cisco
Ernst and Young
Xerox
CitrixTrusted by teams including Adobe
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is IdeaScale?
IdeaScale is an idea management platform with flexible configuration, idea portfolio management, and mobile-responsive interfaces. It offers cloud-based translation for multilingual teams, an outcomes dashboard for reviewing ideas, and native integrations with Yammer, Trello, and Slack via its API. Used across healthcare, government, and other industries for managing innovation programs and product lifecycle decisions.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSingle Sign-On (SSO)
Data residency:Global
IdeaScale Software Demo
IdeaScale was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider IdeaScale
- Use cases
- Product lifecycle management, Idea generation and innovation programs, Community and stakeholder feedback collection
- Team types
- Innovation managers, Product managers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose IdeaScale
Ease of use with customizable design enabling quick onboarding
Excellent and supportive customer and IT support teams
Continuous product upgrades driven by customer feedback
Is IdeaScale right for you?
Best for managing product lifecycles with customizable idea portfolios.
Choose IdeaScale if
- You need flexible, configurable workflows for innovation and product management.
- Your team requires cloud-based multilingual communication capabilities.
- You value strong customer support and continuous product improvements.
Consider alternatives if
- You prefer a simple, minimal feature set with quick setup.
- You require extensive third-party integrations beyond limited marketplace options.
What buyers should know before shortlisting IdeaScale
IdeaScale is a powerful platform that excels in providing a user-friendly experience for idea generation and collaboration. Users appreciate its simplicity in collecting feedback from communities and stakeholders, enabling impactful organizational changes.
The platform's customization options, continuous improvements based on user feedback, and dedicated customer support stand out as its key strengths. Users have praised IdeaScale for its ease of use, quick onboarding process, and the ability to encourage participation even from novice users.
While IdeaScale receives high praise for its functionality and support, some users have minor concerns that are overshadowed by its overall effectiveness. The platform's intuitive design and reliable performance make it a valuable tool for managing innovation and driving success in various settings.
Overall, IdeaScale shines as a professional and reliable platform that empowers users to streamline idea generation and decision-making processes seamlessly. Users highly recommend IdeaScale for organizations looking to enhance their innovation strategies.
IdeaScale pros and cons
- IdeaScale pros
Ease of use with customizable design enabling quick onboarding
Excellent and supportive customer and IT support teams
Continuous product upgrades driven by customer feedback
- IdeaScale cons
Feature richness and customization can overwhelm new users without proper support
Limited marketplace apps and connectors restricting advanced integrations
Ready to try it?
Get started with IdeaScale
Connect with the team for a personalised demo.
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See how it stacks up
Compare IdeaScale side-by-side with top Idea Management Software alternatives.
What is the pricing of IdeaScale?
IdeaScale reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting ease of use, customization, and strong customer support, with some concerns about complexity and limited integrations.
What buyers like
- Ease of use
- Customization options
- Customer support
Common complaints
- Complexity for new users
- Limited marketplace integrations
Are you using IdeaScale?
What users are saying
MM
Mike M
10/22/21
"IdeaScale helps give your community a voice in the process"
What do you like best about IdeaScale? IdeaScale makes it incredibly simple to get feedback from your community and stakeholders. Once you have your ...
Read more
RM
Romi M
10/15/21
"Interesting Platform for Democratization of Opinion"
What do you like best about IdeaScale? The ease of collecting opinions is the best aspect, not the opinions themselves necessarily. What do you ...
Read more
L
Linda
08/19/21
The app is easy to use and the customer support is excellent
PROS: I am highly impressed with IdeaScale. The website is easy to design, the app is simple to use, and new members can join quickly. The vendor’s ...
Read more
AU
Anonymous User
06/24/21
"Customer friendly ideation and collaboration platform"
What do you like best about IdeaScale? Its easy to customize to fit the requirements of the organization. Ideascale constantly improves and introduces ...
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AU
Anonymous User
05/10/21
"Excellent platform. Really great service."
What do you like best about IdeaScale? Flexibility and customization options paired with incredibly knowledgeable staff What do you dislike about ...
Read more
AU
Anonymous User
04/16/21
"Professional platform to use for your idea generation, evaluation and selection."
What do you like best about IdeaScale? Usefull design with flexibility to configure the process in such a way that it matches our specific ...
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- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of IdeaScale?
Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Discussion threads are a valuable feature in software that allows users to engage in online conversations about a particular topic or projec…
Gamification is the technique of introducing game aspects into non-game environments to boost engagement, such as a website, online communit…
Idea management is a structured method of producing, capturing, discussing, enhancing, organizing, analyzing, and prioritizing valuable insi…
Polls or voting is a software feature that allows users to gather opinions, feedback, and preferences from a group of people. It is a method…
Workflow configuration comprises of various configuration elements of objects that are essential for automating processes, or "building bloc…
IdeaScale security and data handling
Key compliance certifications and security features for IT and security teams evaluating IdeaScale.
Certifications
Security features
Developer & data
Alternatives to IdeaScale
IdeaScale Customers
Adobe
Cisco
Ernst and Young
Xerox
Citrix
ING
IKEA
Tesco
BAH
BEHR
Department of Energy
DIEBOLD
DUPONT
KMPG
IDA
IdeaScale Support Options
Frequently Asked Questions About IdeaScale
Common questions buyers ask before choosing IdeaScale.
IdeaScale is a Idea Management Software. IdeaScale offers Idea Management, Collaboration, Polls (Voting), Dashboard, Discussion Threads and many more functionalities.
IdeaScale is a strong fit if: You need flexible, configurable workflows for innovation and product management.; Your team requires cloud-based multilingual communication capabilities.. Consider alternatives if: You prefer a simple, minimal feature set with quick setup.; You require extensive third-party integrations beyond limited marketplace options..
Buyers commonly note the following limitations of IdeaScale: Feature richness and customization can overwhelm new users without proper support; Limited marketplace apps and connectors restricting advanced integrations; Potential learning curve due to flexible configurations.
Some top alternatives to IdeaScale includes Aha!, Next Please, Oracle Agile, YuniquePLM and Wide Ideas.
IdeaScale offers Subscription pricing model
The starting price of IdeaScale is $12,999
Ready to try it?
Get started with IdeaScale
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].