NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in June 2026: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.87

Add to compare

Starts from $45 / Month when Billed Yearly, also offers free forever plan

Try for Free

HubSpot Service Hub Reviews & Ratings

4.87

Excellent

Based on 858 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more

HubSpot Service Hub pros and cons

  • Easy inbound support management

  • Integrates with HubSpot CRM

  • Configurable team roles

  • User-friendly interface

  • Limited customization options

  • Can be complex for new users

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-70 out of 822

DR

Diane R

08/25/23

5 out of 5

"A very comprehensive CRM tool."

What do you like best about HubSpot Service Hub? Not only are we able to store client data in one place, but we are also able to integrate HubSpot with several other systems to generate dashboards and reports that help us to level up our client experience.

DR

Diane R

08/25/23

5 out of 5

"A very comprehensive CRM tool."

What do you like best about HubSpot Service Hub? Not only are we able to store client data in one place, but we are also able to integrate HubSpot with several other systems to generate dashboards and reports that help us to level up our client experience.

NG

Naomi G

08/24/23

5 out of 5

"Hubspot keeps all important information in one place"

What do you like best about HubSpot Service Hub? I absolutely love using Hubsport Service Hub as it keeps all of our company's important customer/marketing/survey information in one place. It is very user friendly (I learnt how to use it within a week or so) and helps me keep track of the various contacts we have within the organisation.

NG

Naomi G

08/24/23

5 out of 5

"Hubspot keeps all important information in one place"

What do you like best about HubSpot Service Hub? I absolutely love using Hubsport Service Hub as it keeps all of our company's important customer/marketing/survey information in one place. It is very user friendly (I learnt how to use it within a week or so) and helps me keep track of the various contacts we have within the organisation.

TJ

Tawanna J

08/24/23

5 out of 5

"Hubspot Review"

What do you like best about HubSpot Service Hub? We mostly use it for payroll tickets. The inbox and the fact that we can house all of our Operations in Hubspot is awesome.

AU

Anonymous User

08/24/23

5 out of 5

"Scholar Experience Coordinator"

What do you like best about HubSpot Service Hub? The ability to see the all coummincation of a student's account in one spot. What do you dislike about HubSpot Service Hub?

KM

Katie M

08/24/23

5 out of 5

"Absolutely love the service hub!"

What do you like best about HubSpot Service Hub? Customers are the reason companies stay in business so being able to use the service hub to keep a completely transparency customer experience from marketing through service is such a valuable asset.

KM

Katie M

08/24/23

5 out of 5

"Absolutely love the service hub!"

What do you like best about HubSpot Service Hub? Customers are the reason companies stay in business so being able to use the service hub to keep a completely transparency customer experience from marketing through service is such a valuable asset.

AU

Anonymous User

08/24/23

5 out of 5

"Scholar Experience Coordinator"

What do you like best about HubSpot Service Hub? The ability to see the all coummincation of a student's account in one spot. What do you dislike about HubSpot Service Hub?

TJ

Tawanna J

08/24/23

5 out of 5

"Hubspot Review"

What do you like best about HubSpot Service Hub? We mostly use it for payroll tickets. The inbox and the fact that we can house all of our Operations in Hubspot is awesome.

Free vendor scorecard

Evaluate HubSpot Service Hub objectively with the help desk software scorecard

A weighted help desk software vendor scorecard to score HubSpot Service Hub against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].