9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 71-80 out of 822
MV
Michelle V. - B
07/27/23
"Best Bang for your CRM Buck!"
What do you like best about HubSpot Service Hub? HubSpot Service Hub is generally user friendly and easy to navigate. There are many short videos and tutorials to assist with questions. These definitely limit time spent going back and forth to a support team. However, the support team is excellent, and on standby whenever you need them. They have far exceeded my expectations.
AR
Angiellee R
07/20/23
"PERFECT FOR START UP BUSINESSES!"
What do you like best about HubSpot Service Hub? The option to do tasks and schedule them. I also like the way email is built in on to the customer's accounts. What do you dislike about HubSpot Service Hub?
OC
Oliver C
06/29/23
"Great experience and easy to use"
What do you like best about HubSpot Service Hub? Very self service, all features and tools are very self service and Don’t require technical input What do you dislike about HubSpot Service Hub?
MF
Mohamed F
06/29/23
"A professional platform in its field"
What do you like best about HubSpot Service Hub? A professional platform in its field Ease of use and handling
JT
Jason T
06/29/23
"brilliant online help - live chat - very helpful"
What do you like best about HubSpot Service Hub? Live Chat is very helpful- knowing that somene is there for you What do you dislike about HubSpot Service Hub?
BA
Bilge A
06/29/23
"Ease of use and efficient workflow."
What do you like best about HubSpot Service Hub? I love that it is so easy to organize and control your workflow. I can manage my tickets with ease, I can follow up on former contacts and can create reports to visualize my performance. I find these reports particularly helpful to track performance.
RC
Ricardo C
06/29/23
"Smooth System"
What do you like best about HubSpot Service Hub? I like how Hubspot is so organized and user-friendly. The layout is straightforward and users can easily understand what buttons to click. It also allows users to personalized the layout.
AU
Anonymous User
06/29/23
"Fulfills my needs"
What do you like best about HubSpot Service Hub? The ability to build your own ticketing dashboard and organise it how you want. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/29/23
"Really helpful sales tool!"
What do you like best about HubSpot Service Hub? Really great support for new users with answers to all your questions What do you dislike about HubSpot Service Hub?
JK
Joe K
06/29/23
"Highly recommend"
What do you like best about HubSpot Service Hub? Be able to send quick NPS surveys to get valuable feedback on projects and client experience. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].