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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in June 2026: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.87

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.87

Excellent

Based on 858 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more

HubSpot Service Hub pros and cons

  • Easy inbound support management

  • Integrates with HubSpot CRM

  • Configurable team roles

  • User-friendly interface

  • Limited customization options

  • Can be complex for new users

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Showing 51-60 out of 822

TC

Tori C

09/07/23

5 out of 5

"Great system with convenient features that make life easier!"

What do you like best about HubSpot Service Hub? The ability to have a one stop shop from the sales process What do you dislike about HubSpot Service Hub?

TC

Tori C

09/07/23

5 out of 5

"Great system with convenient features that make life easier!"

What do you like best about HubSpot Service Hub? The ability to have a one stop shop from the sales process What do you dislike about HubSpot Service Hub?

AS

Andrew S

09/06/23

5 out of 5

"HS Review"

What do you like best about HubSpot Service Hub? Service hub helps eliminate friction with customers! What do you dislike about HubSpot Service Hub?

AS

Andrew S

09/06/23

5 out of 5

"HS Review"

What do you like best about HubSpot Service Hub? Service hub helps eliminate friction with customers! What do you dislike about HubSpot Service Hub?

AK

Alex K

09/06/23

5 out of 5

"Great Combo of Customizable and User-Friendly"

What do you like best about HubSpot Service Hub? Service Hub is both very user friendly and extremely customizable. We've been able to use this tool for our unique use case of assisting students through their academic enrollment journey.

LM

Les M

09/06/23

5 out of 5

"Easy to use and a great price are not usually two things you find together."

What do you like best about HubSpot Service Hub? Fast and easy use, integrates seamlessly with Hubspot CRM What do you dislike about HubSpot Service Hub?

BA

Brian A

09/06/23

5 out of 5

"Happy Customer :)"

What do you like best about HubSpot Service Hub? HubSpot has been a game changer for us. It has allowed us to be more efficietnly and more effective externally. Our Customers are kept more informed and weare able to measure, track and analyase how effective our responses to their needs are.

AK

Alex K

09/06/23

5 out of 5

"Great Combo of Customizable and User-Friendly"

What do you like best about HubSpot Service Hub? Service Hub is both very user friendly and extremely customizable. We've been able to use this tool for our unique use case of assisting students through their academic enrollment journey.

LM

Les M

09/06/23

5 out of 5

"Easy to use and a great price are not usually two things you find together."

What do you like best about HubSpot Service Hub? Fast and easy use, integrates seamlessly with Hubspot CRM What do you dislike about HubSpot Service Hub?

BA

Brian A

09/06/23

5 out of 5

"Happy Customer :)"

What do you like best about HubSpot Service Hub? HubSpot has been a game changer for us. It has allowed us to be more efficietnly and more effective externally. Our Customers are kept more informed and weare able to measure, track and analyase how effective our responses to their needs are.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].