9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 591-600 out of 822
AU
Anonymous User
01/07/22
"HubSpot is a lifesaver!"
What do you like best about HubSpot Service Hub? HubSpot Service Hub has made such a large impact on our company that I truly don't know what we did without it. It has everything we need and more! The automation saves so much time and is crucial to our company's growth. HubSpot makes communication with clients and coworkers a breeze and keeps everyone in the company organized and on the same page. Customer service is excellent and is able to answer any question I may have!
AU
Anonymous User
01/07/22
"HubSpot is a lifesaver!"
What do you like best about HubSpot Service Hub? HubSpot Service Hub has made such a large impact on our company that I truly don't know what we did without it. It has everything we need and more! The automation saves so much time and is crucial to our company's growth. HubSpot makes communication with clients and coworkers a breeze and keeps everyone in the company organized and on the same page. Customer service is excellent and is able to answer any question I may have!
AU
Anonymous User
12/23/21
"What you get for free is amazing"
What do you like best about HubSpot Service Hub? Hubspot has been adding features and capes over the years. I originally just used them because they were the best free place to dump our Salesforce data when we left them for operational and cost-saving reasons. At that time, Hubspot was good for free. Now, it's great for free, offering you a wide cross-section of role capabilities all in one spot, for free. Did I mention the free part?
AU
Anonymous User
12/23/21
"What you get for free is amazing"
What do you like best about HubSpot Service Hub? Hubspot has been adding features and capes over the years. I originally just used them because they were the best free place to dump our Salesforce data when we left them for operational and cost-saving reasons. At that time, Hubspot was good for free. Now, it's great for free, offering you a wide cross-section of role capabilities all in one spot, for free. Did I mention the free part?
AU
Anonymous User
12/15/21
"Good experience, intuitive, good tool."
What do you like best about HubSpot Service Hub? I am responsible for Ticket management, communication with our users. I find good reports, dashboards. Also use knowledg base.
RM
Ricardo M
12/15/21
"Very helpful tool for our daily workload"
What do you like best about HubSpot Service Hub? Hubspot is straight to the point and helps us build a strong relationship with our clients. It's a valuable tool to administrate, organize and communicate. Helpful and supportive!
AA
Ashley A
12/15/21
"Loving Hubspot!"
What do you like best about HubSpot Service Hub? I love all of the features within Hubspot! It makes it easy to do a variety of different tasks for my company. I also really like all of the Knowledge Base Articles and Courses on Hubspot Academy.
RM
Ricardo M
12/15/21
"Very helpful tool for our daily workload"
What do you like best about HubSpot Service Hub? Hubspot is straight to the point and helps us build a strong relationship with our clients. It's a valuable tool to administrate, organize and communicate. Helpful and supportive!
AA
Ashley A
12/15/21
"Loving Hubspot!"
What do you like best about HubSpot Service Hub? I love all of the features within Hubspot! It makes it easy to do a variety of different tasks for my company. I also really like all of the Knowledge Base Articles and Courses on Hubspot Academy.
AU
Anonymous User
12/15/21
"Good experience, intuitive, good tool."
What do you like best about HubSpot Service Hub? I am responsible for Ticket management, communication with our users. I find good reports, dashboards. Also use knowledg base.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].