HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons

"HubSpot improve my abilities to increase the value I bring to my customers significantly."

What do you like best about HubSpot Service Hub? The knowledge base is simple editing and publishing and its integration into our website. What do you dislike about HubSpot Service Hub?

"All is good! Can't complaint so far."

What do you like best about HubSpot Service Hub? Auto Task creation and reminder Email Template

"Service Hub's"

What do you like best about HubSpot Service Hub? We love the option for an automatic feedback survey What do you dislike about HubSpot Service Hub?

"HubSpot's Service Hub is a great way to seamlessly connect with your clients post-sale"

What do you like best about HubSpot Service Hub? The NPS survey is what I liked the most! The bucketed responses based on the number scale are way better than guessing which ones are detractors, etc.

"I LOVE this CRM"

What do you like best about HubSpot Service Hub? Hubspot is the perfect CRM in my opinion. Not only is the staff incredible, but the product they offer cannot be compared. Creating a seamless experience for your staff & your customers is a breeze, but to top it off, everything is completely customizable to fit your business perfect. I can't rave about them enough; this is the best decision our business has made.

"Speedy and efficient"

What do you like best about HubSpot Service Hub? I love how simple and speedy we can update the status of a ticket. What do you dislike about HubSpot Service Hub?

"HubSpot Service Review"

What do you like best about HubSpot Service Hub? I like the integration between different contact types in a way that is accessible from any screen you're in. What do you dislike about HubSpot Service Hub?

"Very easy to use, very useful to our public"

What do you like best about HubSpot Service Hub? I enjoy the Knowledge Base resource because we can write and edit Q&A quickly and easily. Then, we can organize them into categories in a way that makes more sense to our users and customize the template even without a designer to help us.

"Sophisticated tool, yet the easiest to use!"

What do you like best about HubSpot Service Hub? HubSpot's Service hub is a mind-blowing tool. The best part about HubSpot is how easy it is to use the amazing features. Literally, everything one wishes to achieve with HubSpot can actually be done. That is the level of planning the team has worked through.

"Sophisticated tool, yet the easiest to use!"

What do you like best about HubSpot Service Hub? HubSpot's Service hub is a mind-blowing tool. The best part about HubSpot is how easy it is to use the amazing features. Literally, everything one wishes to achieve with HubSpot can actually be done. That is the level of planning the team has worked through.