9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 551-560 out of 822
AU
Anonymous User
04/28/22
"Great CRM tool!"
What do you like best about HubSpot Service Hub? I like the ease of use of the platform; it's quite self-explanatory to get to know each feature. HubSpot is also very good at rolling out new updates frequently. I feel as though they listen to what customers want to see.
AT
Andrew T
04/28/22
"Quality Customer Service Tool"
What do you like best about HubSpot Service Hub? Automation of customer satisfaction efforts is very useful and becomes an asset very quickly. What do you dislike about HubSpot Service Hub?
BS
Brittany S
04/28/22
"Very user friendly"
What do you like best about HubSpot Service Hub? The tickets allow our entire staff to keep track of where each client is. What do you dislike about HubSpot Service Hub?
MS
Mehak S
04/28/22
"Great software to meet your organisation's support center needs"
What do you like best about HubSpot Service Hub? Easy Comprehensive
PP
Patricia P
04/28/22
"I recommend HubSpot Service Hub"
What do you like best about HubSpot Service Hub? All customer service data is together in one place. It is intuitive and simple to use. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
04/28/22
"Hubspot Service Hub is a game changer for us"
What do you like best about HubSpot Service Hub? The ease of the interface allows us to efficiently develop and expand our Knowledge base, chatbots and customer service portal. You do not have to be a technical whiz to make this work for your company. We see immediate results from the integrations.
AU
Anonymous User
04/28/22
"Hubspot empowers us to operate at scale!"
What do you like best about HubSpot Service Hub? Hubspot is an incredibly user-friendly tool with infinite capabilities. We rely heavily on Hubspot for our full lead cycle - from marketing and sales to operations and success. I cannot imagine our business without it.
AU
Anonymous User
04/28/22
"I’ve been using HS for 6 months now. It’s user friendly and I love its integrations"
What do you like best about HubSpot Service Hub? I find how it's integrated with my outlook and Slack most useful What do you dislike about HubSpot Service Hub?
KL
Katie L
04/28/22
"Enjoy using HubSpot"
What do you like best about HubSpot Service Hub? Ease of use, can see all pertinent info, automation, and email tracking. What do you dislike about HubSpot Service Hub?
IT
Isabela T
04/28/22
"Great cost/benefits"
What do you like best about HubSpot Service Hub? It´s easy to use and monitor the KPIs of my team. I can follow the tickets received from customers and update existing ones. It´s fast to track de goals and commission.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].