9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 541-550 out of 822
AU
Anonymous User
04/28/22
"Excellent"
What do you like best about HubSpot Service Hub? 'Knowledge base'/'Articles' as they help businesses help customers and they also create a great reputation for a business.
AU
Anonymous User
04/28/22
"HubSpot is fabulous!"
What do you like best about HubSpot Service Hub? HubSpot Service Hub is incredibly helpful in staying organized. It helps with open and visible communication among teams and ensures that we serve our customers in a timely manner. It also collects beautiful data points that can be used to review and improve service.
AB
Alex B
04/28/22
"First ever CRM that met our Sales needs"
What do you like best about HubSpot Service Hub? The flexibility Hubspot offers when it comes to managing the Sales team, from leads to internal process delivery. What do you dislike about HubSpot Service Hub?
EG
Evan G
04/28/22
"Excellent product"
What do you like best about HubSpot Service Hub? Hubspot is a great email automation tool What do you dislike about HubSpot Service Hub?
HL
Hannah L
04/28/22
"Best CRM on the market"
What do you like best about HubSpot Service Hub? I like the customer service, they're always on hand to answer questions on the online chat - and the automation is fantastic! What do you dislike about HubSpot Service Hub?
GS
Georgiana S
04/28/22
"All in One Hub for Sales and Marketing"
What do you like best about HubSpot Service Hub? As a marketing director, I like that I can manage all of our key areas within the HubSpot platform. We recently built our website in HubSpot and that has been a huge help in terms of being able to make edits easily and also view analytics without having to switch to another platform. Our team also uses it to stay better aligned with the sales team and keep our goals in line.
TC
Tekah C
04/28/22
"A valuable work tool"
What do you like best about HubSpot Service Hub? I love how easy the Service Hun is to use. I can do what I need to do to help my company in a very short amount of time without complication. Using other systems just won't add up in my opinion. It is very user-friendly!
JM
Jillian M
04/28/22
"Fantastic Platform!"
What do you like best about HubSpot Service Hub? I like HubSpot's workflows, UX functionality, and ease with which it is to communicate with clients through Text, Email or Phone Call.
AU
Anonymous User
04/28/22
"Excellent Service"
What do you like best about HubSpot Service Hub? All the properties you can have and how it is highly personalized What do you dislike about HubSpot Service Hub?
AU
Anonymous User
04/28/22
"Valuable Insight!"
What do you like best about HubSpot Service Hub? Having the feedback service has been an eyeopener to our team in terms of where we stand with our customers. We can tackle problematic areas before they get out of hand and understand what's been working for us.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].