9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 531-540 out of 822
JS
Jessika S
04/28/22
"Easy to use!"
What do you like best about HubSpot Service Hub? Super easy and straightforward to use. d What do you dislike about HubSpot Service Hub?
RS
Ryan S
04/28/22
"A versatile and powerful experience"
What do you like best about HubSpot Service Hub? Hubspot's versatility in being moulded to our needs has been excellent. There's a solution to every problem. What do you dislike about HubSpot Service Hub?
MC
Mariella C
04/28/22
"For a first time user I have been able to navigate very well,"
What do you like best about HubSpot Service Hub? I like that I can tag multiple tickets and merge them. I get to write notes and tag others that I need for tasks to get completed. I could not do that with the prior ticketing system I used.
SS
Shae S
04/28/22
"Hubspot Makes My Days Easier"
What do you like best about HubSpot Service Hub? Tracking emails, logging calls, and taking detailed notes. Hubspot is essential for mitigating churn risk and notating feature requests. I can easily track the entire customer's lifecycle.
AU
Anonymous User
04/28/22
"HubSpot Service Feedback - Customer Feedback"
What do you like best about HubSpot Service Hub? There is a huge amount of different features which are very easy to use. What do you dislike about HubSpot Service Hub?
LS
Leon S
04/28/22
"Very convenient all-in one software"
What do you like best about HubSpot Service Hub? I like that Hubspot is focussed on a lot of different working processes. I have the feeling that every process could adapt to Hubspot. For my work I only use approx. 10% of the tools available.
SB
Silvia B
04/28/22
"Everything you need"
What do you like best about HubSpot Service Hub? that you can have a complete overview of your business, from marketing to customer service, going through the sale process in just one platform
CE
Chris E
04/28/22
"Insightful and easy to use."
What do you like best about HubSpot Service Hub? The review section of the Hubspot Service Hub let me set-up my Net Promoter Score survey on a recurring basis. What do you dislike about HubSpot Service Hub?
TP
Tiziano P
04/28/22
"The easiest way to manage tickets and create a help centre!"
What do you like best about HubSpot Service Hub? FAQs are fine, but a well-documented help centre (Hubspot Knowledge Base) is much more helpful and it's easier to navigate. Plus, the ticketing system works great.
DH
Diane H
04/28/22
"HubSpot is outstanding for our business"
What do you like best about HubSpot Service Hub? Ability to see volume of tickets, performance of help desk agents, outstanding tickets, source of tickets - the list goes on.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].