9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
Add to compare
Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
Are you using HubSpot Service Hub?
Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
Filter results
Sort by :
Showing 521-530 out of 822
JS
Jessika S
04/28/22
"Easy to use!"
What do you like best about HubSpot Service Hub? Super easy and straightforward to use. d What do you dislike about HubSpot Service Hub?
RS
Ryan S
04/28/22
"A versatile and powerful experience"
What do you like best about HubSpot Service Hub? Hubspot's versatility in being moulded to our needs has been excellent. There's a solution to every problem. What do you dislike about HubSpot Service Hub?
RP
Rich P
04/28/22
"Very Pleased From The Start"
What do you like best about HubSpot Service Hub? We moved to combine multiple applications into one so we could more efficiently record client support activity and communicate with clients based on that activity. What I like best is the ability to easily create properties to capture various data points and then set rules to communicate with our client based on that activity/data such as NPS.
MC
Mariella C
04/28/22
"For a first time user I have been able to navigate very well,"
What do you like best about HubSpot Service Hub? I like that I can tag multiple tickets and merge them. I get to write notes and tag others that I need for tasks to get completed. I could not do that with the prior ticketing system I used.
AU
Anonymous User
04/28/22
"Hubspot"
What do you like best about HubSpot Service Hub? It is a very easy to use app to receive and send emails. Great transperancy and easy to follow up and keep an eye on pending tasks
AU
Anonymous User
04/28/22
"My time using hub spot has made emailing simple"
What do you like best about HubSpot Service Hub? I like how it sorts my emails for me so don't lose any. I also like how easy it is to merge tickets, making it very simple to organize. I love how you can assign tickets to colleuges.
AU
Anonymous User
04/28/22
"A Dependable CRM Solution"
What do you like best about HubSpot Service Hub? HubSpot is a a great CRM program. Extremely dependable and user-friendly. Service Hub helps us provide the best customer experience to our contacts. Every tool we need in one place, unlike other softwares.
AU
Anonymous User
04/28/22
"Great software with easy to use interface"
What do you like best about HubSpot Service Hub? Moving from shared inbox to ticketing system. What do you dislike about HubSpot Service Hub?
IS
Ivana S
04/28/22
"Fantastic tool for your business"
What do you like best about HubSpot Service Hub? Handy business evaluation tools, insightful sales & marketing analytics, amazing customer support system, customizable working environment, and plenty of API integration possibilities.
JS
Junior S
04/28/22
"Offers the complete package"
What do you like best about HubSpot Service Hub? The automated feedback survey functionality What do you dislike about HubSpot Service Hub?
Free vendor scorecard
Evaluate HubSpot Service Hub objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score HubSpot Service Hub against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].