9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 501-510 out of 822
AU
Anonymous User
04/29/22
"Simplicity is Key"
What do you like best about HubSpot Service Hub? Its super simple and intuitive. It works as you would expect it to. Easy for both sides to figure out. What do you dislike about HubSpot Service Hub?
AH
Ahmed H
04/29/22
"Want a great customer experience? Get HubSpot Service Hub!"
What do you like best about HubSpot Service Hub? The new features introduced by HubSpot along with the flexibility of getting different pipelines under one platform while being able to automate the actions you want. HubSpot workflow automation provides the best tool to manage the support tickets after clients check your knowledge base. It simply also helps out with the new features of SLAs as an example and that ensures a smooth customer experience resulting in a high CES. The possibility ...
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AU
Anonymous User
04/29/22
"Very helpful with organization"
What do you like best about HubSpot Service Hub? The convience. I also like the feature of when people view my emails. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
04/29/22
"Use all 3 Hubs for Transparency, Continuity"
What do you like best about HubSpot Service Hub? I don't know that the Service Hub is better than SysAid or any other service desk software, but I do know that when the Marketing, Sales, and Service are all used together, IT CAN'T BE BEAT. Know all three departments see the same activity, deals, notes, tickets, etc.
AU
Anonymous User
04/29/22
"Best place for your knowledge business"
What do you like best about HubSpot Service Hub? How self-sufficient it is - I don't need to use any other tool What do you dislike about HubSpot Service Hub?
IS
Ivana S
04/28/22
"Fantastic tool for your business"
What do you like best about HubSpot Service Hub? Handy business evaluation tools, insightful sales & marketing analytics, amazing customer support system, customizable working environment, and plenty of API integration possibilities.
AU
Anonymous User
04/28/22
"Great software with easy to use interface"
What do you like best about HubSpot Service Hub? Moving from shared inbox to ticketing system. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
04/28/22
"A Dependable CRM Solution"
What do you like best about HubSpot Service Hub? HubSpot is a a great CRM program. Extremely dependable and user-friendly. Service Hub helps us provide the best customer experience to our contacts. Every tool we need in one place, unlike other softwares.
AU
Anonymous User
04/28/22
"My time using hub spot has made emailing simple"
What do you like best about HubSpot Service Hub? I like how it sorts my emails for me so don't lose any. I also like how easy it is to merge tickets, making it very simple to organize. I love how you can assign tickets to colleuges.
AU
Anonymous User
04/28/22
"Hubspot"
What do you like best about HubSpot Service Hub? It is a very easy to use app to receive and send emails. Great transperancy and easy to follow up and keep an eye on pending tasks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].