9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 491-500 out of 822
AU
Anonymous User
05/19/22
"Great tool for everyday"
What do you like best about HubSpot Service Hub? The way the information is displayed in "layers" - The contact, company, information, tickets, emails, calls... everything is related to each other, and doesn't matter where you start you can follow the link to the right info
AB
Alex B
05/19/22
"Experience with Hubspot"
What do you like best about HubSpot Service Hub? Very intuitive to use, never been a User before - but super easy to navigate What do you dislike about HubSpot Service Hub?
NZ
Nishant Z
05/19/22
"Great for Support and Sales"
What do you like best about HubSpot Service Hub? The Workflow is flawless - Effortless to work with. What do you dislike about HubSpot Service Hub?
AB
Angel B
05/19/22
"Hubspot Is The Ultimate Business Spot!"
What do you like best about HubSpot Service Hub? I really enjoy Creating Templates & Tracking Emails as it's always extremely nice to see who has interacted with your email vs who has not. I also really enjoy using the Support Chat!
AB
Alex B
05/19/22
"Experience with Hubspot"
What do you like best about HubSpot Service Hub? Very intuitive to use, never been a User before - but super easy to navigate What do you dislike about HubSpot Service Hub?
ES
Erika S
05/19/22
"Hubspot is very user friendly and so easy to use"
What do you like best about HubSpot Service Hub? I primarily use the ticket feature to make sure all my customer service issues are statisfied What do you dislike about HubSpot Service Hub?
KM
Katie M
05/19/22
"HubSpot has completely changed how we train and support our employees and customers!"
What do you like best about HubSpot Service Hub? The flexibility to fit our company's needs, as every business is unique. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/19/22
"Powerful Platform for Start Up Software Companies"
What do you like best about HubSpot Service Hub? Hubspot's free trial and extensive knowledge base make it easy to start building out your service center and evaluating if it will meet the needs of your organization. Once becoming a customer, the knowledge base is still incredibly useful, and Support is fantastic if self-service options didn't resolve the issue.
AU
Anonymous User
05/19/22
"Great tool for everyday"
What do you like best about HubSpot Service Hub? The way the information is displayed in "layers" - The contact, company, information, tickets, emails, calls... everything is related to each other, and doesn't matter where you start you can follow the link to the right info
NZ
Nishant Z
05/19/22
"Great for Support and Sales"
What do you like best about HubSpot Service Hub? The Workflow is flawless - Effortless to work with. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].