9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 481-490 out of 822
VD
Versha D
05/20/22
"Most User friendly tool to use fro your creative ideas!!!"
What do you like best about HubSpot Service Hub? I have been using Hubspot for my client's education area and it was been a pleasure using it!! From submission forms to creating properties to filter appropriate contacts to sending them the invitation email to using them for feedback survey. It has been amazing! I have been using Hubspot in my company Decisions for support tickets, creating dashboards for our customers, Knowledge base, registration forms and the list is endless... But one ...
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DG
Dustin G
05/20/22
"HubSpot Service Hub"
What do you like best about HubSpot Service Hub? We like the private knowledge base because we use it for company policies and procedures. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/20/22
"Hubspot review"
What do you like best about HubSpot Service Hub? How emails and chats are integrated in the one system What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/20/22
"The experience so far has been exciting and interesting. There are so many cool features."
What do you like best about HubSpot Service Hub? I like the pipeline feature. It helps colleagues understand the status of tickets and cases What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/20/22
"Greatest knowledge base system I've ever used"
What do you like best about HubSpot Service Hub? Simple and easy to use. Amazing features available to create them. What do you dislike about HubSpot Service Hub?
SB
Steve B
05/20/22
"Very good program!"
What do you like best about HubSpot Service Hub? That it is easy to use and very simple. What do you dislike about HubSpot Service Hub?
AB
Angel B
05/19/22
"Hubspot Is The Ultimate Business Spot!"
What do you like best about HubSpot Service Hub? I really enjoy Creating Templates & Tracking Emails as it's always extremely nice to see who has interacted with your email vs who has not. I also really enjoy using the Support Chat!
ES
Erika S
05/19/22
"Hubspot is very user friendly and so easy to use"
What do you like best about HubSpot Service Hub? I primarily use the ticket feature to make sure all my customer service issues are statisfied What do you dislike about HubSpot Service Hub?
KM
Katie M
05/19/22
"HubSpot has completely changed how we train and support our employees and customers!"
What do you like best about HubSpot Service Hub? The flexibility to fit our company's needs, as every business is unique. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/19/22
"Powerful Platform for Start Up Software Companies"
What do you like best about HubSpot Service Hub? Hubspot's free trial and extensive knowledge base make it easy to start building out your service center and evaluating if it will meet the needs of your organization. Once becoming a customer, the knowledge base is still incredibly useful, and Support is fantastic if self-service options didn't resolve the issue.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].