9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 271-280 out of 822
KH
Kelsey H
10/21/22
"A Dream"
What do you like best about HubSpot Service Hub? Their customer service and the overall user experience of the platform. I just love how everything looks and feels. Everything is so smooth and sleek; very easy to navigate.
JB
John B
10/21/22
"Hubspot Services an Amazing Resource!"
What do you like best about HubSpot Service Hub? The ability to filter and view properties. I appreciate the customization of properties that allows for easier data visualization. I feel Hubspot is much more user-friendly than other CRMs.
AU
Anonymous User
10/21/22
"Everyone will reach the Top with HubSpot"
What do you like best about HubSpot Service Hub? For me the what I find most best is the Hubspot Performance Dashboard. As an employee, at a glance, I have an easy visibility with my KPI performance. Also, HubSpot is easy to comprehend, user-friendly to navigate even with first time user like me.
AA
Ailene A
10/21/22
"A Storyteller!"
What do you like best about HubSpot Service Hub? Hubspot is a one stop shop where you will go to know more about what's happening with your client and their subscription/plan with the business. It also acts like a diary where I can see thr client's journey with our business.
VB
Vie B
10/21/22
"Great experience to provide excellent service!"
What do you like best about HubSpot Service Hub? The integration capabilities of HubSpot make tying together social media, and soft phone platforms like RingCentral, and adding video content makes the user experience delightful and easy to toggle between tasks.
AU
Anonymous User
10/21/22
"Everyone will reach the Top with HubSpot"
What do you like best about HubSpot Service Hub? For me the what I find most best is the Hubspot Performance Dashboard. As an employee, at a glance, I have an easy visibility with my KPI performance. Also, HubSpot is easy to comprehend, user-friendly to navigate even with first time user like me.
KH
Kelsey H
10/21/22
"A Dream"
What do you like best about HubSpot Service Hub? Their customer service and the overall user experience of the platform. I just love how everything looks and feels. Everything is so smooth and sleek; very easy to navigate.
AU
Anonymous User
10/21/22
"We have had a great experience with Service Hub thus far!"
What do you like best about HubSpot Service Hub? We've really enjoyed the ticketing function thus far. It's been valuable for us in a variety of ways What do you dislike about HubSpot Service Hub?
AU
Anonymous User
10/21/22
"Excellent platform for service capabilities embedded into your CRM"
What do you like best about HubSpot Service Hub? Live how easy it is to create automation, receive alerts and keep conversations in one place What do you dislike about HubSpot Service Hub?
JM
Jenna M
10/21/22
"A Must for All Help Desk Technicians"
What do you like best about HubSpot Service Hub? The ticketing system made it super simple to track tickets through the support lifecycle. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].