9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 281-290 out of 822
CH
Chrissy H
10/21/22
"Excellent onboarding made for an easy transition"
What do you like best about HubSpot Service Hub? We now have an easy way to organize our incoming emails and tasks related to those messages. Hubspot dedicated many resources to onboarding, making the daunting process much more manageable. The Support team is always quick to assist when we have questions, and we've transformed how our team functions with this software.
JG
Jennifer G
10/21/22
"HubSpot tickets is an easy interface"
What do you like best about HubSpot Service Hub? The ticket system is much more helpful than traditional email, where tickets can be put into a pending status with the ability to see if it has been viewed.
SP
Shane P
10/21/22
"HubSpot is very user friendly!"
What do you like best about HubSpot Service Hub? The interface! It is very easy to navigate. What do you dislike about HubSpot Service Hub?
JR
Juan R
10/21/22
"Excellent CRM and ticketing system tool"
What do you like best about HubSpot Service Hub? The ticketing system is outstanding. The integrations you offer with Slack, Savio and Jira are perfect for the team. I believe that your CRM capabilities and top notch.
AU
Anonymous User
10/21/22
"Very reliable and efficient. I highly recommend"
What do you like best about HubSpot Service Hub? Customers' journey can be efficiently tracked due to Hubspot and the uniquely-designed features that comes with it. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
10/21/22
"Hubspot Lists & Reports are phenomenal"
What do you like best about HubSpot Service Hub? I like the reports you can put on the dashboards. What do you dislike about HubSpot Service Hub?
AF
Andrea F
10/21/22
"Great platform to organize interactions with clients and people from your workplace"
What do you like best about HubSpot Service Hub? Hubspot makes it easy to find different tools that can help you succeed in your interactions with your peers and clients while also providing different communication options, all in the same place!
SC
Stephany C
10/21/22
"Great tool"
What do you like best about HubSpot Service Hub? The dashboard feature are very easy to use What do you dislike about HubSpot Service Hub?
SW
Sarah W
10/21/22
"I love HubSpot! Shania is great!"
What do you like best about HubSpot Service Hub? We don't use the Service Hub as much as the Marketing and Sales Hubs. However, the survey feature has been invaluable. We've been able to gain insight into what improvements our business can make in order to better serve our customers! The Live Chat feature has been so helpful in turning idle website visitors into engaged audience members!
SJ
Sanskar J
10/21/22
"Worth each penny"
What do you like best about HubSpot Service Hub? The best thing is that I can see each and every data of my company on a single dashboard What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].