9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 211-220 out of 822
AU
Anonymous User
01/19/23
"HubSpot makes managing my workload so easy!"
What do you like best about HubSpot Service Hub? I really like the dashboards for the pipelines, the tasks makes managing my workload really simple and transparent. What do you dislike about HubSpot Service Hub?
DM
Dennis M
01/19/23
"HubSpot Service Hub serves us well ... hubba-hubba!"
What do you like best about HubSpot Service Hub? HubSpot allowed us to replace many disparate apps. The knowledge base, academy, chat, workflows, tickets, and more features support our flow nicely. And we love the very responsive and helpful HubSpot support team!
MM
Megan M
01/19/23
"Easy to learn and customize"
What do you like best about HubSpot Service Hub? You can customize so much within this program. The support Chat options are great! What do you dislike about HubSpot Service Hub?
CK
Christopher K
01/19/23
"Powerful tool for companies, giving you a maximum of insights."
What do you like best about HubSpot Service Hub? The detailed insights and integration that Hubspot has to offer. Everything can be centralised in one unique platform. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
01/19/23
"Intuitive and convenient"
What do you like best about HubSpot Service Hub? I like how all of my tasks and information is all in one place. We even use a support chat to talk with customers directly in Hubspot, where we can easily access customer information.
JD
Juan D
01/19/23
"Best CRM, 1yr update"
What do you like best about HubSpot Service Hub? It's one of the most fluid CRM I've used so far; the interface is super intuitive and easy to get a grip on once you start using it. Comparing to others CRM i've used this one is for sure my favorite.
BP
Bogdan P
01/19/23
"Awesome support, great platform, amazing people!"
What do you like best about HubSpot Service Hub? The workflows are net superior to other CRM solutions, our agents prefer the pipeline/stages view for their workload, compared to traditional tickets (like Zendesk), as it increased their efficiency.
RP
Robert P
01/19/23
"Easily identify problems & requests. Respond quickly with ease."
What do you like best about HubSpot Service Hub? Support tickets can easily be sorted by team or representative. Easily tagging others is super helpful. Our teams need to be able to report on service tickets. Service Hub allows us to categorize and run reports with ease.
AU
Anonymous User
01/19/23
"Hubspot is amazing!"
What do you like best about HubSpot Service Hub? I like that Hubspot Service Hub is very easy to navigate and allows for intentional conversation while still being fast and effective.
YM
Yogesh M
01/19/23
"Highly user friendly Service hub."
What do you like best about HubSpot Service Hub? Navigation. Ease of access and help articles to get the job done without any support from anyone. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].