9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 201-210 out of 822
AS
Ann Sofie N
01/23/23
"It is overall good, complicated, but the service is always easy to get."
What do you like best about HubSpot Service Hub? That it connects everything so I do not need to use multiple platforms and the fact that you can almost always get instant help. I likee how you can integrate other sotware systems with Hubspot an really collect everything
DM
Daniel M
01/23/23
"HubSpot - makes your client focus / strategie way more easier"
What do you like best about HubSpot Service Hub? Simple usage,connection to other apps ( JIRA etc. ) , possibility to communmicate internally and externally What do you dislike about HubSpot Service Hub?
DM
Daniel M
01/23/23
"HubSpot - makes your client focus / strategie way more easier"
What do you like best about HubSpot Service Hub? Simple usage,connection to other apps ( JIRA etc. ) , possibility to communmicate internally and externally What do you dislike about HubSpot Service Hub?
AS
Ann Sofie N
01/23/23
"It is overall good, complicated, but the service is always easy to get."
What do you like best about HubSpot Service Hub? That it connects everything so I do not need to use multiple platforms and the fact that you can almost always get instant help. I likee how you can integrate other sotware systems with Hubspot an really collect everything
PT
Paola T
01/21/23
"Hubpspot is an userfriendly, interactive and fast CRM tool for sales and marketing teams"
What do you like best about HubSpot Service Hub? I like that it helps me manage my sales processes and fasten communications with clients with the templates, snippets, sequences, and other tools that enable me and my team to reach a wider scope of our prospects and customers
PT
Paola T
01/21/23
"Hubpspot is an userfriendly, interactive and fast CRM tool for sales and marketing teams"
What do you like best about HubSpot Service Hub? I like that it helps me manage my sales processes and fasten communications with clients with the templates, snippets, sequences, and other tools that enable me and my team to reach a wider scope of our prospects and customers
CE
Claudia e
01/20/23
"Easy to use Knowledge base"
What do you like best about HubSpot Service Hub? I have used Hubspot's Knowledge Base to create our product's help section. The whole process was straightforward, and the fact that the help section had many templates and was very customizable was great. We also liked the fact that you can create your own user's lists to give access to users to the help section.
AU
Anonymous User
01/20/23
"Very useful, easy to use, jam packed with easily digestible information, and immensely resourceful."
What do you like best about HubSpot Service Hub? I really like the tickets. When you click on one of the folders, it has all the information you need. The company card has vital information and is really nice to have along with the contact card. It makes my job a lot easier to have it all in one place.
AU
Anonymous User
01/20/23
"Very useful, easy to use, jam packed with easily digestible information, and immensely resourceful."
What do you like best about HubSpot Service Hub? I really like the tickets. When you click on one of the folders, it has all the information you need. The company card has vital information and is really nice to have along with the contact card. It makes my job a lot easier to have it all in one place.
CE
Claudia e
01/20/23
"Easy to use Knowledge base"
What do you like best about HubSpot Service Hub? I have used Hubspot's Knowledge Base to create our product's help section. The whole process was straightforward, and the fact that the help section had many templates and was very customizable was great. We also liked the fact that you can create your own user's lists to give access to users to the help section.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].