9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 151-160 out of 822
WP
Wilmer P
04/10/23
"Una paleta de funcionalidades"
What do you like best about HubSpot Service Hub? Me encanta que hubspot pueda programar reuniones y poder tener conversaciones vía chat, correos y llamadas. Una funcionaldiad que aprecio son los fragmentos personalizados ya que me ayudan a responder de forma estandarizada y con mejores tiempo de respuesta.
SR
Sofia R
03/29/23
"Love Hubspot"
What do you like best about HubSpot Service Hub? Very straightforward and easy to use. We use the inbox for emails, sales leads, and the knowledge base. I have enjoyed using it for our team!
SF
sergio f
03/23/23
"use it daily"
What do you like best about HubSpot Service Hub? we use it for helping and controlling our clients What do you dislike about HubSpot Service Hub?
KS
Kulwinder S
03/21/23
"Great tool"
What do you like best about HubSpot Service Hub? This hub is most useful in customer review system What do you dislike about HubSpot Service Hub?
JB
Jessica B
03/19/23
"HubSpot Service Desk is easy to set up and perfectly suits our needs."
What do you like best about HubSpot Service Hub? The Service Desk Academy helped me get up to speed and set everything up myself. I loved that it is self-serve onboarding. The ability to create customised properties and workflows is excellent. It gives me great visibility of our support work and makes the team's work easier.
PJ
Pipe J
03/18/23
"Revisión Andrés Juvinao"
What do you like best about HubSpot Service Hub? Me gusta mucho la facilidad y optimización para la comunicación con el usuario, además de sus integraciones hacen que todo sea más amigable manteniendo así una fácil trazabilidad.
BB
Blaine B
03/17/23
"I don't want to remember work without HubSpot"
What do you like best about HubSpot Service Hub? Workflows and reporting have created significant efficiencies for our team. I love the automated meeting scheduler too. What do you dislike about HubSpot Service Hub?
TD
Tiffany D
03/16/23
"The transition to Hubspot"
What do you like best about HubSpot Service Hub? What I like the best is the accessibility to have a report to check what you might have missed on a ticket. It gives me a sense of security that I am completing my work and providing essential information to my organization.
VD
Vanessa D
03/16/23
"Effecient experience"
What do you like best about HubSpot Service Hub? -Task management -Organizing tickets (tracking their progress)
LB
Louie B
03/16/23
"It has been great so far, I've been using it for more than 3 years in my Freelancing career."
What do you like best about HubSpot Service Hub? Workflows! I'm able to automate almost anything our organization needs to make sure that everything runs smoothly and easier for every team member.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].