9.1
SpotScore
HubSpot Service Hub Reviews in September 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 141-150 out of 822
CW
Caitie W
05/18/23
"Makes our workflow so much easier!"
What do you like best about HubSpot Service Hub? Allows us to manage out clients communications with ease. Everything is organized and easy to find. What do you dislike about HubSpot Service Hub?
EC
Emily C
05/18/23
"Lightweight and simple without sacrificing functionality."
What do you like best about HubSpot Service Hub? Service Hub makes managing and tracking your clients' entire lifecycle simple and reliable. Service Hub works smoothly with HubSpot's sales and marketing offerings to ensure that all client interactions are tracked and managed through their lifecycle.
DM
Dalton M
05/18/23
"A tremendous resource for start ups"
What do you like best about HubSpot Service Hub? The integrations within make it easy to find everything you need in one place. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/18/23
"HubSpot Service es una buena herramienta ,su uso incremento nuestra productividad"
What do you like best about HubSpot Service Hub? Lo que mas me gusta es que es una herramienta muy completa tenerla integrada a hub pot nos permite tener toda la información de nuestros clientes concentrada nos ayuda personalizar nuestros servicios y atencion dando un mejor seguimiento mas agil.
BW
Bradon W
05/18/23
"It’s a great product, very helpful in service and staying organized."
What do you like best about HubSpot Service Hub? I loved the integration of tickets and being able to see my team members also viewing the different tickets. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/18/23
"user-friendly and great customer service!"
What do you like best about HubSpot Service Hub? The platform is extremely easy to navigate and use. Hubspot customer service is always there and is super friendly and helpful!
JN
Jennifer N
05/15/23
"Exceptional Customer Service and Support Tools!"
What do you like best about HubSpot Service Hub? How easy it is to jump in and start using Service Hub - configuring the inbox is quick and easy, automating tickets to route to the inbox keeps things organized and lets you manage your service team easily!
AV
amanda v
05/11/23
"HUBSPOT IS A GREAT TOOL"
What do you like best about HubSpot Service Hub? I like that it is so easy to use and is very easy to find any information you are looking for and they have a very good customer service system as well
JW
James W
04/21/23
"Great Product for the Organisation"
What do you like best about HubSpot Service Hub? The API is very useful for my role but having the ability for everyone in the company collaborate is wonderful. What do you dislike about HubSpot Service Hub?
MO
Matt O
04/19/23
"Well designed for getting stuff done! The automations help alot!"
What do you like best about HubSpot Service Hub? EASE OF USE! I really enjoy getting work done efficiently and hubspot helps me attain all of my goals at work. 10/10 stars!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].