9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
Add to compare
Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
Are you using HubSpot Service Hub?
Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
Filter results
Sort by :
Showing 161-170 out of 822
MB
Mindy B
03/16/23
"Organize Info in One Place"
What do you like best about HubSpot Service Hub? We have a lot of employees that need access to the same customer information. It is nice to have it all organized in one place so that our customer service team, our finance team, our IT department, etc...can review customer information in one spot.
SK
Sara K
03/16/23
"Service Tracking Made Easy"
What do you like best about HubSpot Service Hub? The ability to log service tickets and create custom properties to track custom concerns/issues for your business. The knowledge base that comes with it is also a huge help.
AS
Alvaro S
03/16/23
"Everything good, easy to use"
What do you like best about HubSpot Service Hub? That all the company can work with it and create all tasks. Moreover is posible to track who works more. What do you dislike about HubSpot Service Hub?
DN
Dana N
03/16/23
"Hubspot Helps Streamline our every day business needs/"
What do you like best about HubSpot Service Hub? I love the task portion of HubSpot. It allows me to plow through my leads without having to find them. What do you dislike about HubSpot Service Hub?
VV
Vannessa V
03/16/23
"HubSpot is Superior CRM"
What do you like best about HubSpot Service Hub? I'm impressed with how HubSpot can efficiently organize contact and company information, and it offers exceptional customization to cater to various business needs. As someone who has worked with numerous CRM platforms, I can confidently say that HubSpot is well-designed and has surpassed my expectations.
SH
Sarah H
03/16/23
"Game changer!!"
What do you like best about HubSpot Service Hub? Hubspot makes it so easy to serve our clients well. The ticketing system and automations are so helpful. Cannot recommend it more.
SH
Simona H
03/16/23
"Easiest Way To Keep Customers Organized"
What do you like best about HubSpot Service Hub? You are able to track EVERYthing in HubSpot. Phone calls, emails, chat convos, deals, and it integrates with multiple programs to make it so seamless across the board.
BN
Brittany N
03/16/23
"Streamlined Customer Management"
What do you like best about HubSpot Service Hub? Honestly, I like how easy the HubSpot Service Hub is to use. It has helped my department cut down on unnecessary waste of time trying to get information.
LC
Linda C
03/16/23
"HupSpot Hero"
What do you like best about HubSpot Service Hub? I love the ability to track all tickets that come in for our support desk that includes all details needed. What do you dislike about HubSpot Service Hub?
KI
Kate I
03/16/23
"Hubspot has been great for our team to manage our growth and accounts"
What do you like best about HubSpot Service Hub? Hubspot's ability to connect and automate contacts and companies all the way from a lead to account management has been incredible for our business. It connects well with our internal systems and was easy for our team to incorporate into their processes making them more efficient. Hubspot support is fantastic any time we need help!
Free vendor scorecard
Evaluate HubSpot Service Hub objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score HubSpot Service Hub against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].