9.1
SpotScore
HubSpot Service Hub Reviews in September 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 131-140 out of 822
MY
Mohammad Y
05/18/23
"Hubspot has helped me organize all my emails into tickets and all the different pipelines"
What do you like best about HubSpot Service Hub? The ticket and pipeline systems. Being able to monitor each and every individual especially with remote employees
DM
Delaney M
05/18/23
"Hubspot is very well organized and so easy to use."
What do you like best about HubSpot Service Hub? Everything is laid out so neatly and it is so easy to access all of the information you need to work as efficiently as possible, while also allowing you you to easily communicate with your colleagues and customers.
RB
Ryan B
05/18/23
"Hubspot streamlines our Customer support workflow seamlessly"
What do you like best about HubSpot Service Hub? The reports dashboard to easily monitor team performance What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/18/23
"Hubspot makes it easy to respond to tickets and track emails"
What do you like best about HubSpot Service Hub? I like the ability to see the tickets come in and close them. It's easy to respond, insert meeting links and track customer satisfaction
AU
Anonymous User
05/18/23
"Makes assisting customers a breeze"
What do you like best about HubSpot Service Hub? I love how user friendly it is and how easy it si to navigate. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/18/23
"Super Easy for our Team"
What do you like best about HubSpot Service Hub? It is intuitive for our small but growing team - we value efficiency and simplicity and this provides both! What do you dislike about HubSpot Service Hub?
AB
Amantha B
05/18/23
"A Game-Changer for Small Businesses and Startups"
What do you like best about HubSpot Service Hub? As a solo founder juggling multiple responsibilities, finding the right tools to manage customer relationships and support can be a daunting task. My experience with HubSpot's Service Hub has been overwhelmingly positive, which has been an absolute game-changer for me and my business.
NC
Nichole C
05/18/23
"Hubspot Training Specialist User"
What do you like best about HubSpot Service Hub? It's pretty easy to navigate, and I can create and track the properties I need that tie to my clients. It also helps me stay aligned with my teammate
KD
Kathy D
05/18/23
"Easy to use with so many options to elevate your company"
What do you like best about HubSpot Service Hub? I like all the options that are included in HubSpot. It is a great CRM that offers so many different tools within. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/18/23
"Hubspot User for Life!"
What do you like best about HubSpot Service Hub? I am a big fan of Hubspot - so much so that I have often thought "I wonder what it is like to be a part of this organization!" I enjoy finding new tools and features or even reports. The service hub does it all! I can't see myself switching to another platform.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].