9.1
SpotScore
HubSpot Service Hub Reviews in September 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 121-130 out of 822
XB
Xavier B
05/19/23
"ONE OF THE BEST!!"
What do you like best about HubSpot Service Hub? The versatility of this tool is out of this world. It makes our ticketing system easy to handle, and the customization it gives is top-notch! It is incomparable to other previous tools that I've used before.
EH
Ellie H
05/19/23
"Quick, easy, super handy!"
What do you like best about HubSpot Service Hub? The most useful thing about hubspot is the calling function. I enjoy calling customers from hubspot because it is tracked on their account meaning my colleagues can track activity between eachother.
LM
Lincoln M
05/19/23
"Fulling , good business model for quick and processional communication"
What do you like best about HubSpot Service Hub? The ability to organize your tasks , track your progress and status
ED
Eduard d
05/19/23
"Very useful, important in our day to day"
What do you like best about HubSpot Service Hub? The way we are able to use our own integrations with HubSpot had helped us reach an efficiency we have never before had. We use HubSpot on a day-to-day, auction-to-auction basis, and it has helped us communicate with our client basis more effectively.
SP
Silviu P
05/19/23
"Great CRM tool"
What do you like best about HubSpot Service Hub? Tickets management and automation flows. What do you dislike about HubSpot Service Hub?
MG
Maria G
05/18/23
"I create emails and surveys for the marketing department"
What do you like best about HubSpot Service Hub? How easy and user-friendly it is to create emails and surveys. I never had to watch tutorials to learn how to use the tools. What do you dislike about HubSpot Service Hub?
NT
Norah T
05/18/23
"Everything in one place"
What do you like best about HubSpot Service Hub? Service Hub is great for having all customer support requests in one place! Team members can see each other's work and step in when needed.
ER
Erika R
05/18/23
"Data sync and Knowledge Base"
What do you like best about HubSpot Service Hub? Using it to host our knowledge base and has been great so far! Makes it easy to set up. Also great compatibility with Vitally! Seems to be great for our sales team and finance team too.
JA
Jessica A
05/18/23
"User friendly"
What do you like best about HubSpot Service Hub? Easy to use and anonymous to the client. What do you dislike about HubSpot Service Hub?
HT
Holly T
05/18/23
"Very clean, clear and useful product!"
What do you like best about HubSpot Service Hub? Very useful tool to find informatiion I need about communications with our cleints. Quick and easy. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].