9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 121-130 out of 822
SC
Saurabh C
05/19/23
"Experience on hubspot"
What do you like best about HubSpot Service Hub? The best part is there dashboard and analytics part, we can easy compare our team work in one click.it help us to see productivity level of every employee.
TL
Thomas L
05/19/23
"Enkelt og brukervennlig"
What do you like best about HubSpot Service Hub? Alt er samlet på et sted og det er veldig enkelt å holde oversikt over kundeoppfølging. Er spesielt fornøyd med autogenererte tasks, templates, deals og aktivitetsloggføring.
LA
Lara A
05/19/23
"This software helps a lot in the client bridge"
What do you like best about HubSpot Service Hub? I like everything, but especially the tool of being able to create a task and facilitating my work in all its channels What do you dislike about HubSpot Service Hub?
SP
Silviu P
05/19/23
"Great CRM tool"
What do you like best about HubSpot Service Hub? Tickets management and automation flows. What do you dislike about HubSpot Service Hub?
TP
Thirumalesh P
05/19/23
"I would say hubspot is a life saver when it comes to ticketing tool"
What do you like best about HubSpot Service Hub? Customization - which helps to configure the tool the way we like to use it, we aslo can define multiple departments to get through the whole ticketing process which acts more like an erp solution
ER
Erika R
05/18/23
"Data sync and Knowledge Base"
What do you like best about HubSpot Service Hub? Using it to host our knowledge base and has been great so far! Makes it easy to set up. Also great compatibility with Vitally! Seems to be great for our sales team and finance team too.
AU
Anonymous User
05/18/23
"Makes assisting customers a breeze"
What do you like best about HubSpot Service Hub? I love how user friendly it is and how easy it si to navigate. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/18/23
"Hubspot makes it easy to respond to tickets and track emails"
What do you like best about HubSpot Service Hub? I like the ability to see the tickets come in and close them. It's easy to respond, insert meeting links and track customer satisfaction
RB
Ryan B
05/18/23
"Hubspot streamlines our Customer support workflow seamlessly"
What do you like best about HubSpot Service Hub? The reports dashboard to easily monitor team performance What do you dislike about HubSpot Service Hub?
DM
Delaney M
05/18/23
"Hubspot is very well organized and so easy to use."
What do you like best about HubSpot Service Hub? Everything is laid out so neatly and it is so easy to access all of the information you need to work as efficiently as possible, while also allowing you you to easily communicate with your colleagues and customers.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].