9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 111-120 out of 822
GL
Guillermo L
05/19/23
"Always improving"
What do you like best about HubSpot Service Hub? Since I started using HS, lots of features have been added that have improved the system incredibly! What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/19/23
"Easy and Productive"
What do you like best about HubSpot Service Hub? Everything is very clear and easy to use. What do you dislike about HubSpot Service Hub?
DL
Donatella L
05/19/23
"It is a great CRM tool"
What do you like best about HubSpot Service Hub? I like the way I can prioritise and sort my ticket, have a centralised solution to email and communicate with both my colleagues and my customers and always have visibility on what happens when I am not directly involved in customer interactions.
IC
Itay C
05/19/23
"Great service and customer support"
What do you like best about HubSpot Service Hub? How quick the representative answered all my quetions What do you dislike about HubSpot Service Hub?
VS
Vikram S
05/19/23
"Best in the business"
What do you like best about HubSpot Service Hub? The best thing about the HubSpot Service Hub is the user-friendly interface; you don't need tips/tour guides to get familiar with the application.
AU
Anonymous User
05/19/23
"The BEST!"
What do you like best about HubSpot Service Hub? HubSpot has the best customer service - hands down. It is easy to reach them via phone, email, or chat. Their knowledge base is one of the most robust I've seen, yet it is still straightforward to navigate.
AU
Anonymous User
05/19/23
"Hubspot Service Hub has levelled up our customer service"
What do you like best about HubSpot Service Hub? It allows all communications to be in one place, meaning our customer service teams and sales teams are connected with their communications.
AU
Anonymous User
05/19/23
"Keeps my efficiency HIGH!"
What do you like best about HubSpot Service Hub? I really like the collaborativeness of it and the insight I have to other people working alongside be. Also the user interface is tip top!
SL
Shelby L
05/19/23
"HubSpot Advocate"
What do you like best about HubSpot Service Hub? The HubSpot Service Hub Knowledge Base is essential for our clients. It is so easy to add articles, edit articles, and display information in the correct way.
MA
Manal A
05/19/23
"Best CRM I’ve ever used"
What do you like best about HubSpot Service Hub? I like how it's easy to use and that I can generate reports as well as access all kinds of analytical information that wouldn't otherwise be available to me. I can also assess my teams KPIs which is really helpful
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].