9.1
SpotScore
HubSpot Service Hub Reviews in September 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 111-120 out of 822
AU
Anonymous User
05/19/23
"Hubspot Service Hub has levelled up our customer service"
What do you like best about HubSpot Service Hub? It allows all communications to be in one place, meaning our customer service teams and sales teams are connected with their communications.
AU
Anonymous User
05/19/23
"Keeps my efficiency HIGH!"
What do you like best about HubSpot Service Hub? I really like the collaborativeness of it and the insight I have to other people working alongside be. Also the user interface is tip top!
SL
Shelby L
05/19/23
"HubSpot Advocate"
What do you like best about HubSpot Service Hub? The HubSpot Service Hub Knowledge Base is essential for our clients. It is so easy to add articles, edit articles, and display information in the correct way.
MA
Manal A
05/19/23
"Best CRM I’ve ever used"
What do you like best about HubSpot Service Hub? I like how it's easy to use and that I can generate reports as well as access all kinds of analytical information that wouldn't otherwise be available to me. I can also assess my teams KPIs which is really helpful
SC
Saurabh C
05/19/23
"Experience on hubspot"
What do you like best about HubSpot Service Hub? The best part is there dashboard and analytics part, we can easy compare our team work in one click.it help us to see productivity level of every employee.
TL
Thomas L
05/19/23
"Enkelt og brukervennlig"
What do you like best about HubSpot Service Hub? Alt er samlet på et sted og det er veldig enkelt å holde oversikt over kundeoppfølging. Er spesielt fornøyd med autogenererte tasks, templates, deals og aktivitetsloggføring.
LA
Lara A
05/19/23
"This software helps a lot in the client bridge"
What do you like best about HubSpot Service Hub? I like everything, but especially the tool of being able to create a task and facilitating my work in all its channels What do you dislike about HubSpot Service Hub?
TP
Thirumalesh P
05/19/23
"I would say hubspot is a life saver when it comes to ticketing tool"
What do you like best about HubSpot Service Hub? Customization - which helps to configure the tool the way we like to use it, we aslo can define multiple departments to get through the whole ticketing process which acts more like an erp solution
VS
Vikram S
05/19/23
"Best in the business"
What do you like best about HubSpot Service Hub? The best thing about the HubSpot Service Hub is the user-friendly interface; you don't need tips/tour guides to get familiar with the application.
AU
Anonymous User
05/19/23
"Easy to Use & Very Useful"
What do you like best about HubSpot Service Hub? Everything is all in one place and access to reports is very easy. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].