9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 101-110 out of 822
XB
Xavier B
05/19/23
"ONE OF THE BEST!!"
What do you like best about HubSpot Service Hub? The versatility of this tool is out of this world. It makes our ticketing system easy to handle, and the customization it gives is top-notch! It is incomparable to other previous tools that I've used before.
EH
Ellie H
05/19/23
"Quick, easy, super handy!"
What do you like best about HubSpot Service Hub? The most useful thing about hubspot is the calling function. I enjoy calling customers from hubspot because it is tracked on their account meaning my colleagues can track activity between eachother.
LM
Lincoln M
05/19/23
"Fulling , good business model for quick and processional communication"
What do you like best about HubSpot Service Hub? The ability to organize your tasks , track your progress and status
ED
Eduard d
05/19/23
"Very useful, important in our day to day"
What do you like best about HubSpot Service Hub? The way we are able to use our own integrations with HubSpot had helped us reach an efficiency we have never before had. We use HubSpot on a day-to-day, auction-to-auction basis, and it has helped us communicate with our client basis more effectively.
CE
Chris Edwin L
05/19/23
"Top HubSpot User Review"
What do you like best about HubSpot Service Hub? The ticketing system helps us a lot by organizing the details and where the concern is based on the stages. The workflows, properties, stages, and objects can be customized based on your need and how you intend to use them. Also, the reports feature easily visualizes the data input in these properties or stages. Lastly, the feedback survey boosts presentability as it can connect to other objects within the platform.
AU
Anonymous User
05/19/23
"Great"
What do you like best about HubSpot Service Hub? The support is amaxingly helpful and they always find a way to help, even if they cant do it the first time initially. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/19/23
"Powerful yet user friendly service and support tool"
What do you like best about HubSpot Service Hub? The platfom is laid out in a way that makes sense. Its clear where things are. The tools are named in plain english, so its very easy to know what does what (conversations, workflows, snippets, etc)
RS
Richard S
05/19/23
"Exactly what we were looking for"
What do you like best about HubSpot Service Hub? Affordability and flexibility was important for us. We already used Hubspot for our website and content, so the Service Hub was a no-brainer.
SL
Shahaan L
05/19/23
"Very detailed and very helpful."
What do you like best about HubSpot Service Hub? Data can be saved as well as reminders can be set. A huge platform indeed and all the features are interesting and useful. Thank you for your service!
CT
Cathy T
05/19/23
"Brilliant"
What do you like best about HubSpot Service Hub? I like the ability to build workflows is useful What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].