9.1
SpotScore
HubSpot Service Hub Reviews in September 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 91-100 out of 822
GT
Gracie T
06/28/23
"A super simple and clear program that makes AR a breeze."
What do you like best about HubSpot Service Hub? I love the simplicity and clearly categorized information Hubspot provides. I can find what I need quickly, including other peers' contact with companies - a must for AR.
WM
Walter M
06/28/23
"Hubspot makes it easier for me to maintain customer relationships"
What do you like best about HubSpot Service Hub? The Kanban-style board makes it easier for me to assess where troubleshooting issues lie for my customers and ultimately get issues resolved in a timely manner.
DG
Daniel G
06/28/23
"As a startup founder, Hubspot put resilience into our sales process"
What do you like best about HubSpot Service Hub? We transitioned from free hubspot seats to service hub to gain access to the knowledge hub feature. With it, we are able to provide high quality standardised responses to our frequently asked questions.
AU
Anonymous User
05/25/23
"Customer Success Specialist"
What do you like best about HubSpot Service Hub? Hubspot is a complete platform. i love it What do you dislike about HubSpot Service Hub?
UK
Uttam K
05/25/23
"Experience as a leader for customer success"
What do you like best about HubSpot Service Hub? The ticketing service and knowledge base. My team can work together to quickly update and publish fresh articles online. Additionally, the Tickets are quite helpful.
GP
Gabriela P
05/23/23
"Muy completo"
What do you like best about HubSpot Service Hub? Me gusta que el CRM, sea muy completo y este todo integrado What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/22/23
"Has everything we need, if not more"
What do you like best about HubSpot Service Hub? I like that we can pull up any report that we want. We only need to worry about putting all the data in site What do you dislike about HubSpot Service Hub?
GL
Grant L
05/22/23
"HubSpot is a great tool for large companies!"
What do you like best about HubSpot Service Hub? I enjoy HubSpot because it is easy to pick up where something was left off. For example, if a colleague is ever out of the office and we need to follow up on an inquiry, we can easily do so! HubSpot is an excellent tool for companies with a strong focus on sales and growing relationships with prospective clients.
AU
Anonymous User
05/22/23
"Best solution out there"
What do you like best about HubSpot Service Hub? The most helpful about HubSpot Service Hub is the Knowledge Base. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
05/19/23
"Great"
What do you like best about HubSpot Service Hub? The support is amaxingly helpful and they always find a way to help, even if they cant do it the first time initially. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].