Hubspot Marketing Hub Reviews in August 2026: User Ratings, Pros & Cons

Powerful processes made easy.

What do you like best? Hubspot just makes marketing automation simple and easy. What do you dislike? Bots and forms are easy to use and implement but it would be nice if there was an option to trigger them by a CTA button without having to write js to do it. What problems are you solving with the product? What benefits have you realized? All our marketing processes are now in one place. We're not coordinating a bunch of different apps.

Good experience overall. Missing some functionalities but still great.

What do you like best? My upsides are creating helpful automations quickly. Most of the stuff I need to automate can be done very easily through the workflows. What do you dislike? Missing some functionalities. I'm using Zapier a lot without the need to integrate different systems, just for it's functionalities. I would love to code in HubSpot Workflows. Recommendations to others considering the product: Its great What problems are you solving with the product? What ...

A lot of flexibility and marketing tools

What do you like best? HubSpot is easy to get going and can be incredibly robust as you learn to use all the features. For landing pages, emails, blogs, social, etc. really great for teams to do a lot with not a lot of resources. What do you dislike? Still lag a little bit on aligning to how sales teams manage leads (companies, typically) vs contacts. This has caused handoff problems in my experience. Recommendations to others considering the product: Create some internal ...

Marketing Hub has drastically improved our Marketing and Sales Ops operations.

What do you like best? Automation! Hubspot has current support for hundreds of different automation configurations that we have capitalized on and now use in most of our internal and external facing processes. If you put the time in up-front to plan and configure their automation correctly, their system takes care of the heavy lifting long-term, freeing up your time for more meaningful business decisions. We are very dependent on Hubspot workflows and have been for the past year and ...

Powerfull and usefull for a marketing & sales combined strategy

What do you like best? There is always a way to do what you vission in your head. It covers mostly every aspect of Digital Marketing (lacking SMS in Spain, though), and works very well when combining Sales & Marketing tactics all together, which is my favorite thing. Also, all the possibilities for integrations, the app market, the fast and useful support, all the content & resources available... it makes it hard to consider any other option once you are in the ecosystem What do ...

Powerful marketing tool that I love to use everyday

What do you like best? Hubspot Marketing is an amazing and powerful tool. The software is user-friendly and easy to use - I had never used Hubspot before this role and it was very quick to pick up and start creating email campaigns. The customer service is fantastic. Whenever I have any questions, the chat feature is so useful and quick responses. Great online training through the Hubspot academy. I have also been to in person Hubspot training and learnt a lot about the software - ...

Perfect for startups

What do you like best? The platform is very user friendly and easy to use. Great flow of the various sections to manage all our marketing efforts from emails to contact list, landing pages, ads, and all the reporting needed to track progress. The workflow triggering and automation is such a great feature, allowing the team to stay on top of various tasks and being alerted when new leads or deals close as we also use Hubspot CRM. What do you dislike? I think that the reporting ...

Love Using this tool Just missing a Few Things!

What do you like best? I love the ease with which I can schedule out my whole week of social media content in this tool. What do you dislike? I wish there was an opportunity to schedule story posts as well as post multiple "slide" photos to Instagram. I also wish there was some sort of pre-approval option. Once you have uploaded content into the software you can to a fellow colleague and they can go in and approve the post to scheduled. Recommendations to others considering the ...

HubSpot for SaaS

What do you like best? HubSpot makes it incredibly easy automate workflows as it relates to email marketing. What do you dislike? I’m overall happy with the product and it’s functionality. What problems are you solving with the product? What benefits have you realized? We’ve been able to easily coordinate our sales and marketing efforts across departments and locations.

Good platform that's getting better every year

What do you like best? I love the new drag and drop editor and functionality additions to workflows. Overall this is a very powerful marketing automation tool that is relatively easy to use even for people who aren't super technical. The workflow functionality can be used to 'set and forget' email campaigns, allowing users to work more on strategic initiatives and let the backend handle the nurturing of incoming leads. We've been able to sync many outside platforms with HubSpot, ...