Hubspot Marketing Hub Reviews in August 2026: User Ratings, Pros & Cons

Great All-in one solution to automate your marketing ops !

What do you like best? The automation workflows to synchronize leads (to salesforce for instance) is working great. As one of the biggest Hubspot users of this functionality, I can say it's life-easing, deeply customizable and amazingly quick. The other very useful functionality is the Advertisement management tool. As a well digitalized company, we're also using this to promote our company further to people we couldn't directly reach because they're not yet in our customer ...

User Friendly and BEST support available!

What do you like best? For the most part I've been self taught when using Hubspot. Thankfully, it's very easy to navigate and if I do run into issues and have questions, their KB and live chat (with ACTUAL people) is phenomenal. Any request I've entered was turned around within 24hrs. What do you dislike? The only thing I wish HubSpot would implement is true freezes in campaigns. Right now the days/steps don't pick up from where the person left off. The person will go to the next ...

Hubspot Review

What do you like best? Integrations to different platforms - helps us get our data stored in one placed. Automations from workflows help alot too, reduces manual checks What do you dislike? Form building is rather llimited, there isn't a customization of directing people to different URLs depending on their responses. but Hubspot isn't a form builder, so that's understandable Recommendations to others considering the product: Check out the resources to see if its something ...

Best platform for marketing automation

What do you like best? There are a lot of things that make me happy about working with HubSpot: . The platform is easy to manage and user-friendly. . Social media: It's easy to plan content in HubSpot for many profiles or social medias with a few clicks. I can publish in Brazil's and Portugal's Linked in, for example with just few clicks. . Working with workflows: There are so many options to build perfect workflows. It is not limited to E-mails, but they have many ...

Very intuitive tool that makes my job easier

What do you like best? HubSpot is easy to use and easy to understand. It is one of that tools I can't imagine my workday without. It helps us track our obligations to customers, makes communication with them faster, and it is of great help in creating reports. We can visualize our progress, and performance, we collect great feedback reports through it, and we have the opportunity to make customized active or static lists per our use and needs. Lots of our work can be automized through ...

Hubspot has transformed our business!

What do you like best? All-in-one services, customer support, ongoing development and updates, Husbpot Academy. What do you dislike? We have experienced some issues with incorrect mapping of customers to companies. What problems are you solving with the product? What benefits have you realized? Tracking of customers through workflows, chat function.

From many systems to just one - loving Hubspot!

What do you like best? The ability to control, monitor, analyze my social channels, email marketing, google ad accounts What do you dislike? I wish the social was easier to monitor other channels, instead of having to go to monitor section. Hootsuite was what we used for social scheduling before, and its nice that you can see your scheduled messages as well as the other channels you are marketing (like mentions, handles following, etc.). Everything else has been lovely What ...

HubSpot has made lead tracking and overall marketing seamless for my pipeline.

What do you like best? I like the ability to not only track leads but market to them in very segmented ways. There are ways to not only segment my contacts but also segment them into lists and market to them that way in different ways. What do you dislike? I dislike the interface that I have. I know it's customizable, but my default view kind of sucks. Could be my own fault, though. I think it is probably very much like any CRM where it just takes time to understand the systems in ...

User-friendly and integrated CRM and CMS

What do you like best? I love the fact that Hubspot integrates multiple functionalities and tools together for the Marketing and Sales team in one same platform. It's very user-friendly, provides with useful training on inbound marketing and has a bunch of resources and support. What do you dislike? Some features may be quite limited (specially if they are Beta) and Hubspot analytics and reporting may be hard to work with if you're complementing your data collection with Google ...

Pricey, but brilliant with a few rough edges

What do you like best? Hubspot automated workflows are easy to set up and highly configurable. The marketing tools are also quite simple to use, especially email What do you dislike? Some property level configs need to be more user-friendly. Some marketing tools aren't quite there yet, such as advertising What problems are you solving with the product? What benefits have you realized? We're running our B2C, B2B and Affinity business lines all on Hubspot. Allows us to ...