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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 981-990 out of 3172

AU

Anonymous User

05/18/23

5 out of 5

"Includes everything you need to be successful"

What do you like best about HubSpot Sales Hub? Tracking reads and opens and clicks on my emails is really cool. And being able to bulk-send emails is something I wouldn't have been able to do without a tool like HubSpot.

CW

Corbin W

05/18/23

5 out of 5

"Quick, easy, and low learning curve"

What do you like best about HubSpot Sales Hub? The UI is straightforward to navigate and use. Linking accounts such as email and calendars is very simple. Creating lists of prospects, closed deals, and adding filters helps me stay organized.

KB

Keren B

05/18/23

5 out of 5

"Loving Hubspot!"

What do you like best about HubSpot Sales Hub? One of my favorite features of hubspot is visibility on how many times a prospect has viewed an email, clicked links, and opened documents!

AU

Anonymous User

05/18/23

3.5 out of 5

"Above average CRM, price structure isn't ideal for small businesses."

What do you like best about HubSpot Sales Hub? Hubspot's interface is relatively user-friendly and easy to pick up. I've had good experiences when I needed to contact support. Tons of valuable training videos for all features. The sequences function has been convenient.

MJ

Mark J

05/18/23

5 out of 5

"The best choice a winning team can make is to use Hubspot"

What do you like best about HubSpot Sales Hub? All contact possibilities, cadenced, with results graphs that help you develop better strategies. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

5 out of 5

"HubSpot has helped me grow in knowledge."

What do you like best about HubSpot Sales Hub? The information it provides. The sales intel it gives you. Email tracking. What do you dislike about HubSpot Sales Hub?

DE

David E

05/18/23

5 out of 5

"HubSpot is why I’m successful"

What do you like best about HubSpot Sales Hub? It's super easy to learn, it has all of the tools I need, and it allows me to track deals so nothing gets lost. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

3.5 out of 5

"A great CRM that could use some improvements."

What do you like best about HubSpot Sales Hub? As part of their community, Hubspot offers many resources for Sales, Marketing, and Content pros. People who use their CRM gain further benefits specific to Sales, such as Writing Tips to optimize messaging.

GA

Gazzy A

05/18/23

3.5 out of 5

"I don't know which leads to follow up with most."

What do you like best about HubSpot Sales Hub? Deals & tasks. I like that I can create lists, deals, and tasks so I know my daily to do lists. What do you dislike about HubSpot Sales Hub?

FD

Francis D

05/18/23

3.5 out of 5

"User friendly"

What do you like best about HubSpot Sales Hub? You could use to link you phone app to it and will make it easy to use it to dial, send SMS. I also like that you could set up task reminders to never forget things.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].