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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 991-1000 out of 3172

FD

Francis D

05/18/23

3.5 out of 5

"User friendly"

What do you like best about HubSpot Sales Hub? You could use to link you phone app to it and will make it easy to use it to dial, send SMS. I also like that you could set up task reminders to never forget things.

RF

Ryan F

05/18/23

5 out of 5

"I love Hubspot"

What do you like best about HubSpot Sales Hub? Email cadences are simple and easy to do. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

5 out of 5

"The platform is intuitive and very user friendly."

What do you like best about HubSpot Sales Hub? I appreciate the ease of use and integration. I also enjoy the mobile app. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

5 out of 5

"Why I Enjoy Hubspot"

What do you like best about HubSpot Sales Hub? I like that it's a CRM and outreach tool in one. Plus, building sequences and workflows is easy. The platform is fairly intuitive and it's more affordable than several competitors.

VP

Valerie P

05/18/23

5 out of 5

"Workflow is easy"

What do you like best about HubSpot Sales Hub? The new HubSpot prospecting feature allows you to see you daily progression throughout all of your tasks. No task is left undone.

CW

Chance W

05/18/23

5 out of 5

"Hubspot is the best CRM I've ever worked out of!"

What do you like best about HubSpot Sales Hub? I like that hubspot is very easy to navigate and use. I can keep track of my tasks very easily throughout each and every day making it easy to be efficient with knocking out my work each day.

DE

David E

05/18/23

5 out of 5

"HubSpot is why I’m successful"

What do you like best about HubSpot Sales Hub? It's super easy to learn, it has all of the tools I need, and it allows me to track deals so nothing gets lost. What do you dislike about HubSpot Sales Hub?

DQ

DELIA Q

05/18/23

5 out of 5

"Very useful and organized"

What do you like best about HubSpot Sales Hub? The notes section to write details on calls to stay well informed and organized. What do you dislike about HubSpot Sales Hub?

ML

Matthew L

05/18/23

5 out of 5

"Great and Easy To Use Product"

What do you like best about HubSpot Sales Hub? It is a great way to have all your information put together in one simple place to navigate. What do you dislike about HubSpot Sales Hub?

JA

Joseph A

05/18/23

5 out of 5

"Best Platform"

What do you like best about HubSpot Sales Hub? It has everything for me to my job. I'm able to call, sequence and engage with decision makers easily through the platform. It also is very easy to use compared to other crms

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].