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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 961-970 out of 3172

AU

Anonymous User

05/19/23

5 out of 5

"Perfect for my sales job"

What do you like best about HubSpot Sales Hub? Everything! Everything is perfect, it makes my job so much easier and helps me get sales.

AU

Anonymous User

05/19/23

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? Easy to navigate, easy to use, useful reporting tools. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

5 out of 5

"user friendly platform"

What do you like best about HubSpot Sales Hub? Such ease of use. Hubspot takes so much of the workload. The tracking of all communication is fantastic. I really like the reports dashboard. Compared to other programs I have used its way and beyond

JR

Joseph R

05/19/23

5 out of 5

"I have found it more user friendly than salesforce"

What do you like best about HubSpot Sales Hub? Easy to use and pick up quickly. Good reporting features. What do you dislike about HubSpot Sales Hub?

AJ

Angharad J

05/19/23

5 out of 5

"Easy to use and stay organised, needs more ways to separate contacts into different campaigns"

What do you like best about HubSpot Sales Hub? The task list is a great way to stay organised, keep track of what you're doing each day and compare to the previous week.

EC

Emile C

05/19/23

5 out of 5

"Sales at Its Simplest"

What do you like best about HubSpot Sales Hub? HubSpot is exceptionally useful and simple due to its comprehensive suite of tools that streamline various aspects of sales and marketing. Its user-friendly interface empowers businesses to effortlessly manage their leads, automate tasks, and track customer interactions. With features like contact management, email marketing, lead nurturing, and analytics, HubSpot simplifies the sales process, allowing businesses to focus on building meaningful ...

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OS

Oliver S

05/19/23

5 out of 5

"very good UI and UX - regular updates to keep it interesting"

What do you like best about HubSpot Sales Hub? sales hub provides solid data and information around my contacts giving useful info on email opens / call times / easy to access recordings and much more.

AU

Anonymous User

05/19/23

5 out of 5

"HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? You can easily create properties and organize them by priority. What do you dislike about HubSpot Sales Hub?

KJ

Katy Jane M

05/19/23

5 out of 5

"A Super Easy Intuitive Platform"

What do you like best about HubSpot Sales Hub? I love the user interface - it's bright and colourful which is always nice to look at. It's also really intuitive and user friendly. You can't really break it, which, as a first time user of a CRM platform, was a real risk for me as a super user.

SE

Shoeb E

05/19/23

5 out of 5

"Hubspot is amazing"

What do you like best about HubSpot Sales Hub? I appreciate the user-friendly nature of the platform, as it is easy to navigate. The tabs for tasks, contacts, and companies are straightforward to access and use. Additionally, I find the LinkedIn plugin for each company record particularly useful. It allows me to find contacts directly within HubSpot without needing to visit the LinkedIn website separately. This feature streamlines the process of discovering new contacts.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].