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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 941-950 out of 3172

EC

Emile C

05/19/23

5 out of 5

"Sales at Its Simplest"

What do you like best about HubSpot Sales Hub? HubSpot is exceptionally useful and simple due to its comprehensive suite of tools that streamline various aspects of sales and marketing. Its user-friendly interface empowers businesses to effortlessly manage their leads, automate tasks, and track customer interactions. With features like contact management, email marketing, lead nurturing, and analytics, HubSpot simplifies the sales process, allowing businesses to focus on building meaningful ...

Read more

KB

Karen B

05/19/23

5 out of 5

"It’s a friend of newbie users"

What do you like best about HubSpot Sales Hub? When my organization has transition from our old CRM to HubSpot, I was a newly hired then, I thought it would be difficult to adjust, and it is so crucial to learn new things at that time but Hubspot makes it easy actually and my perfomance was an evident even as a new employee. It was so easy to navigate that I was deliver my task and complete them in a timely manner.

AU

Anonymous User

05/19/23

5 out of 5

"Ease of use and fantastic for end to end sales"

What do you like best about HubSpot Sales Hub? Very user friendly. There are several features which can be customized according to the users requirement. The are filters on each screen which allow users to search precisely what they are looking for.

QC

Quito C

05/19/23

5 out of 5

"Amazing experience!"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is one of the tools that i've found easiest to use in my time being in sales. Highly integratable, and I can adapt the solution to my needs. The support team are great too!

CE

Cristian E

05/19/23

5 out of 5

"Apart from bugs from time to time Hubspot’s great!"

What do you like best about HubSpot Sales Hub? Being able to create your own dashboards to track progress. What do you dislike about HubSpot Sales Hub?

CF

Carolina F

05/19/23

5 out of 5

"An amazing CRM - User Friendly and Intuitive"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is extremely helpful in helping saving time in a sales lifecycle. When using all available features from HubSpot, the sales process is optimised. The Deals Pipeline can be customised according to your business, as well as fields and properties, allowing you to collect all relevant information for your company. All information flows perfectly from several integrations, allowing you to have your HubSpot as the Source of Truth ...

Read more

NM

Nick M

05/19/23

5 out of 5

"Good for BDR work"

What do you like best about HubSpot Sales Hub? sending emails, reaching out to many prospects in a short period ability to quickly make calls and create tasks on the spot results in increased efficiency.

RP

Riccardo P

05/19/23

5 out of 5

"Immensely helpful in the management of te different prospects"

What do you like best about HubSpot Sales Hub? tracking the conversation with prospects What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

5 out of 5

"Very easy to use."

What do you like best about HubSpot Sales Hub? Reports dashboard, Customization and many more. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

5 out of 5

"Easy to use CRM"

What do you like best about HubSpot Sales Hub? Very user friendly and easy to undertand CRM tool. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].