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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 921-930 out of 3172

AU

Anonymous User

05/19/23

5 out of 5

"Very easy & convinient"

What do you like best about HubSpot Sales Hub? Data collection, accuracy, User friendly & Important for sales, REporting & tasks are very convenient. What do you dislike about HubSpot Sales Hub?

MV

Marek V

05/19/23

4 out of 5

"Flexible and intuitive platform"

What do you like best about HubSpot Sales Hub? Easy to use, and intuitive, but with a lot of features as well. The support is fast and responsive as well. Training new users of the platform is very easy, and usually they manage to navigate through HubSpot by themselves within the first day.

AU

Anonymous User

05/19/23

4 out of 5

"Hard at first coming from a different crm"

What do you like best about HubSpot Sales Hub? The best is the workflows once you find them, as well as the customer support experience What do you dislike about HubSpot Sales Hub?

MJ

Myla Jean Rose T

05/19/23

4 out of 5

"Honest Review for HubSpot"

What do you like best about HubSpot Sales Hub? I like the automation part extremely helpful. Specially if you are calling tons of people What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

4 out of 5

"Easy to use, plenty of depth"

What do you like best about HubSpot Sales Hub? Dashboards/analytics are clear and easy to use. Sequences are a game changer for e-mails, and being able to see the open rates, click rates, and meeting rates for different sequences makes outreach more effective.

AU

Anonymous User

05/19/23

4 out of 5

"Amazing"

What do you like best about HubSpot Sales Hub? The tool is very helpful in organizing contacts and automating Sequences. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

4 out of 5

"Comfort and practicality"

What do you like best about HubSpot Sales Hub? I love the facilities that HubSpot offers to contact my entire portfolio of contacts. It makes it really easy to sequence and follow up with all of our customers.

JD

João D

05/19/23

5 out of 5

"Great tool for sales reps"

What do you like best about HubSpot Sales Hub? Great way to follow leads and keep updated on your customers! What do you dislike about HubSpot Sales Hub?

RB

Rawan B

05/19/23

5 out of 5

"Perfection"

What do you like best about HubSpot Sales Hub? how we really track the emails & reports are done in a very easy way What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

4.5 out of 5

"User friendly and super fast"

What do you like best about HubSpot Sales Hub? I enjoy HubSpot Sales Hub; it has so much functionality that helps me as a BDR. Being able to call, email, and view all information on a prospect in one place in the most user-friendly way possible is so helpful. I enjoy the flexibility of the platform too. From creating practical workflows and deals settings that work for me and our team. Great product

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].