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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 911-920 out of 3172

JA

Julekha A

05/21/23

4 out of 5

"The right place to store information & making reports on that"

What do you like best about HubSpot Sales Hub? Getting a lot of functions in one place & best tool to save information What do you dislike about HubSpot Sales Hub?

TP

Tom Plunkett

05/20/23

1 out of 5

My corporate card keeps getting rejected. I can't find a human to talk to, text or email.

I'm trying to pay our bill with a corporate credit card but it keeps getting rejected. I can't find a human to talk to, text or email. Terrible service.

JK

Jay K

05/20/23

4 out of 5

"Great and easy to use CRM"

What do you like best about HubSpot Sales Hub? The ease of use is unparalleled from other products that I've tried. There is a lot of depth to the product but tutorials and wizards to walk you through most of it.

RH

Rob H

05/20/23

4.5 out of 5

"The best SaaS-based marketing and sales platform"

What do you like best about HubSpot Sales Hub? I enjoy the many benefits HubSpot Sales Hub has to offer. Its advanced technology gives us access to detailed analytics about our website, advertising campaigns, and other online activities; it helps us consolidate our social media, paid advertising, and form data so that our marketing team can organize it more efficiently. In addition, the CRM platform acts as a hub for all customer-related information, which is now accessible throughout the ...

Read more

AU

Anonymous User

05/20/23

4.5 out of 5

"Best Marketing and Sales Automation Tool"

What do you like best about HubSpot Sales Hub? The best thing about Sales hub is being able to have all details of contacts at one place. Calls, mails, notes everything that one can need to reach out to prospect can be at one place through Hubspot.

KD

Khulekani D

05/19/23

5 out of 5

"Very useful platform, very easy to use."

What do you like best about HubSpot Sales Hub? Easy to track progress on queries you are working on. You can save query according to priority. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

3 out of 5

"Great for organising my day"

What do you like best about HubSpot Sales Hub? As someone who's organisation skills are a weakness, having Hubspot organise my days activities is invaluable. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/19/23

3 out of 5

"Good but can be better"

What do you like best about HubSpot Sales Hub? Yoy can integrate calles directly into client history What do you dislike about HubSpot Sales Hub?

AT

Aliyah T

05/19/23

3 out of 5

"It's been a good experience, it can speed up a lot of tasks."

What do you like best about HubSpot Sales Hub? I like the automatic communication tools. What do you dislike about HubSpot Sales Hub?

AB

Adit B

05/19/23

5 out of 5

"Hubspot-One place for all your sales needs"

What do you like best about HubSpot Sales Hub? I can manage my sales data in one place and update things quickly without any issues at all which is commendable What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].