9.1
SpotScore
HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 81-90 out of 3172
PK
Pradeep K
01/27/24
"A Platform for reducing Complexity in Marketing"
What do you like best about HubSpot Sales Hub? I like that the Marketing Hub which is part of HubSpot CRM helps marketers in my team stay focused on data. I like the fact that by using the full CRM platform, marketers can align with sales in a way that helps them prove ROI and validate investments.
SR
Sunita R
01/27/24
"Great sales tool"
What do you like best about HubSpot Sales Hub? Sequences and tasks make it easy to keep on top of prospects What do you dislike about HubSpot Sales Hub?
CT
Colleen T
01/21/24
"Its faster and less complicated than most CRM platforms"
What do you like best about HubSpot Sales Hub? Speed and the details I can leave. As we What do you dislike about HubSpot Sales Hub?
WN
Will N
01/19/24
"easy to use crm"
What do you like best about HubSpot Sales Hub? ease of use no matter the activity. its easy to set up dashboards see important deals, send email campaigns synch with email, create quotes etc
AA
Anees A
01/19/24
"very easy to use"
What do you like best about HubSpot Sales Hub? it isn more organised and the task what we set up give reminders on timely basis wherein we do not miss on important calls
CS
Curtis S
01/19/24
"Amazing tools, capabilities, and resources for all business sizes."
What do you like best about HubSpot Sales Hub? The ability to track and measure our sales team's performance throughout the entire lifecycle of our prospects. Hubspot has helped us gain a lot visibility into our sales cycle and how we can improve our sales approach moving forward.
MH
Marcus Hermansson
01/18/24
Dishonest
I actually feel sick to my stomach. Interested in CRM Suite Starter. 1. It is not possible to get a trial period, which means that you as a customer must sign/pay for a subscription without being completely sure that it suits you. 2. I ask the support, - Can I cancel my subscription at any time, if I am not satisfied, if I choose Pay Monthly? The answer is YES without reservation. 3. Asks a security question, -If I cancel the subscription, will the payment also stop? And the answer is ...
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AU
Anonymous User
01/17/24
"User Friendly"
What do you like best about HubSpot Sales Hub? I liked the UI and it is very easy to use for all the customer-facing executives be it sales, marketing, customer success, or any other stakeholders
E
EJ
01/15/24
Misled at sign up!
Had a horrific experience with this company, who pressured me to sign up repeatedly offering discounts, without explaining that they do no set up at all, and that to get this done you need to pay a hugely expensive additional cost externally for someone to implement the system - a very laborious and complicated process! They will now not let me out of our contract, despite not explaining this to me correctly at the beginning and have threatened me with further action if I halt payments. We ...
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JN
Jamie N
01/12/24
"Hubspot is my Fav CRM"
What do you like best about HubSpot Sales Hub? I love how Hubspot listens to you and adds features that are needed. I asked for A/B testing and it was implemented shortly after. Also, it is easy to sequence, keep my prospects straight, and make sure all of my deals are catagroized properly so I can effectively make sure each one is given the attention it needs. Also, integrations are very easy to connect and utilize.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].