9.1
SpotScore
HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 71-80 out of 3172
RC
Richard C
02/15/24
"I can't live without HubSpot"
What do you like best about HubSpot Sales Hub? Hubspot allows me to focus on what i need to do with all the pertinent information regarding the customer or prospect What do you dislike about HubSpot Sales Hub?
KS
Karl Smith
02/14/24
They preach, but don't implement their own gospel
Terrible experience with their sales team. It's actually laughable that their sales reps don't execute on the very basic sales steps. How on Earth do you not have a better lead management system and training in place?
RC
Rachel Cooper
02/11/24
you should listen to your own advert…
you should listen to your own advert its annoying as hell "a CRM shouldn't this, a CRM shouldn't that" its not only the most frustrating advert to exist but a bunch of hypocrites who created it
AU
Anonymous User
02/11/24
"Why Hubspot is popular CRM?"
What do you like best about HubSpot Sales Hub? It has free plan that provide the basic CRM functionality, as well as paid plans that offers more advanced capabilities and it's providing certification for free.
D
djair
02/06/24
Got kicked and need to pay to retrieve account
Spended over 2 hours creating my first mail and I got kicked from my account. In order to access it again, I need to pay the premium plan to receive customer support and they might evaluate if I can access my account again. WITHOUT GUARANTEES!! Crazy end of my day.. never using hubspot again
JR
Jeannette Robinson
02/06/24
Deeply regret migrating to HubSpot
Deeply regret migrating to HubSpot. There are glitches in very basic functions and a new "issue" seems to arise at least a few times a week. The tech support is beyond terrible and simple issues take weeks to get addressed. My team has wasted literally hours helping their tech team "troubleshoot". For the price, why doesn't the product just work? We didn't sign up for this pricey product expecting it still is apparently in beta development. Royal disappointment. I'd strongly recommend ...
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FS
Fraser Stewart
01/30/24
Highly Recommend
Great support, exceptional technology - a breath of fresh air since moving across from Zendesk. Their free offering is extremely generous and since moving to the Professional package, we've been delighted with their platform.
MA
Mahidhar A
01/30/24
"Best tool to manage Sales pipeline"
What do you like best about HubSpot Sales Hub? Hubspot Sales Hub has been instrumental in bringing all things together. I have been able to have all the leads generated through marketing campaigns, inbound and outbound campaigns into deals and I am able to qualify them and move them into the next stages seamlessly.
TE
Tim E
01/29/24
"I use HubSpot literally all 8 hours of my day at work, 40 hours a week."
What do you like best about HubSpot Sales Hub? The ease of accessing information relevant to my occupational duties What do you dislike about HubSpot Sales Hub?
MS
Mary S
01/27/24
"Packed with functionality even in free version -plan to upgrade to paid in time."
What do you like best about HubSpot Sales Hub? It's very easy to use. It helps me keep control over my contacts, It automatically creates contacts for me from any email I send. I can see when my contacts open my emails. I can log my calls.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].