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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 91-100 out of 3172

MO

Maggie O

01/11/24

5 out of 5

"Using Hubspot for 4+ years"

What do you like best about HubSpot Sales Hub? I love the cohesiveness of the platform and how easy they make it to keep track of your leads. You're able to have customized email templates, a sequence flow, reminders, tasks and automatic outreach. It eliminates hours out of my day.

PT

Phil T

01/11/24

1 out of 5

Hubspot barely works

Hubspot barely works - the integration with Outlook is buggy, and it's unreliable on Macs as well. They have got very good at 'sales' - and we were sucked in - but the bills keep going up and up, and they hide the fees in the way they label order forms. There's some clever features in the system, but it's simply not reliable enough to be taken seriously.

P

Paul

01/10/24

1 out of 5

I spent a wasted day setting my account up

I spent a day setting my account up, sent my first campaign and in the evening I can no longer access my account. It asks me to do it again, all my work was lost. Help chat pathetic, he just said I should ask the Community Forum! I was going to set up a plan but not now, I can't risk having all my hard work deleted and with no explanation

VW

Victor W

01/10/24

5 out of 5

"very versatile and customizable"

What do you like best about HubSpot Sales Hub? the customization of the property field that can be used to search What do you dislike about HubSpot Sales Hub?

SL

Savannah L

01/09/24

5 out of 5

"Amazing CRM"

What do you like best about HubSpot Sales Hub? Hubspot is by far my favorite CRM it's very very user friendly. You can personalize so much, and target more people. What do you dislike about HubSpot Sales Hub?

BK

Balram K

01/08/24

5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? Ease of Use Ease of, Implementation , Customer Support What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/08/24

5 out of 5

"very easy to use"

What do you like best about HubSpot Sales Hub? it isn more organised and the task what we set up give reminders on timely basis wherein we do not miss on important calls

KS

Kumar S

01/08/24

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? I get different views which makes my work easy What do you dislike about HubSpot Sales Hub?

KB

Komal B

01/08/24

5 out of 5

"Good Sales Management"

What do you like best about HubSpot Sales Hub? Sales management is good for clients details and getting revenue What do you dislike about HubSpot Sales Hub?

ET

Elio T

01/08/24

5 out of 5

"Great environment for your sales pipeline"

What do you like best about HubSpot Sales Hub? Great UI/UX, easy to navigate through all parts What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].