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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 871-880 out of 3172

SC

Shaneel C

06/08/23

5 out of 5

"Great Software for Businesess"

What do you like best about HubSpot Sales Hub? It User Friendly and also breaks down every detail that you need. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/08/23

5 out of 5

"Daily user of the HubSpot tool"

What do you like best about HubSpot Sales Hub? Hubspot is a multi-functional sales tool. It's a CRM that offers email-sending capabilities to be connected through Outlook, which are also tracked for historical purposes. You can build email cadences to be automatically sent out on your behalf and store essential client documents in HubSpot.

JC

Jeff C

06/07/23

5 out of 5

"Super easy to use and well worth the investment"

What do you like best about HubSpot Sales Hub? Cost is so reasonable. Functionality spot on and I really like the task reminders and the way it integrates with Kixie. All in all it's way better than Salesforce

SD

Skylar D

06/05/23

5 out of 5

"I love Hubspot!"

What do you like best about HubSpot Sales Hub? I like Hubspot because it makes me day to day work easier. It helps me keep leads and tasks organized and stay on track with sales deals. I think it is more user friendly than other CRMs like SalesForce.

CD

Chetna D

06/04/23

4 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? Movable columns, as a sales person i need to qualify my leads also make calls daily basis. Leads assign and able to see others leads has given me the access to learn things from other's account as well.

TL

Tammy L

06/02/23

4 out of 5

"HubSpot is an easy CRM"

What do you like best about HubSpot Sales Hub? HubSpot is an easy alternative to Salesforce What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/02/23

4 out of 5

"HubSpot Powerful ally for sales"

What do you like best about HubSpot Sales Hub? It is a very collaborative environment with a wide array of guidance tools. What do you dislike about HubSpot Sales Hub?

AM

Abdul Malik Y

06/02/23

4 out of 5

"Great culture experience"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub easily streamlines your sales process by integrating with a variety of third-party solutions as well as other HubSpot products. The platform is straightforward to use, and the user-friendly interface makes it quick to get started and train new team members.

ST

Siddharth T

06/01/23

4.5 out of 5

"The best CRM software for sales channel."

What do you like best about HubSpot Sales Hub? One of the upsides of using hubspot is it's easy interface of marketing integration, facebook page/form sync which pull leads directly from the ads account which generates a contact list for the sales team to call in live time.

PR

Paola Ramos

06/01/23

4 out of 5

If it had tags, it's be great

Been using it for a while. It's ok. Wish it gave the option to add tags

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].