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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 861-870 out of 3172

RR

Ryan R

06/22/23

4.5 out of 5

"Great For All Sales Team Members"

What do you like best about HubSpot Sales Hub? Features & functions for all members of the sales team. From automation and sequences for SDRs/BDRs, to calendar pages for booking appointments for AE's and Deal Tracking for Directors and VPs, HubSpot Sales Hub has everything you need in one page.

RK

Rosemary K

06/20/23

5 out of 5

"Best Database CRM"

What do you like best about HubSpot Sales Hub? I like HubSpot 1 because they always alert you when they have updates, webinars. Storing information is easy so that in case i am out of office, a colleague can do my work quickly without having to call me. Awesome, wouldn't you agree?

LP

Lucas P

06/20/23

5 out of 5

"The total CRM"

What do you like best about HubSpot Sales Hub? The capability of having everything in one tool is impressive, Data storage, campaigns, follow-up, Marketing designed adds creations and more.

RJ

Romei Jane I

06/14/23

5 out of 5

"Very helpful CRM !"

What do you like best about HubSpot Sales Hub? I really appreciate how this application was designed since it has everything that I need for a CRM; you can do everything like calling, email tracking, messaging, etc.

AU

Anonymous User

06/14/23

5 out of 5

"HUbspot & Sales go Hand in Hand"

What do you like best about HubSpot Sales Hub? I like that Hubspot organizes information in many different ways. My favorite search methods are by company, deal, account, contact information, and reports. The reports and dashboards are easy to read and organized effectively.

JR

Jay Ryan L

06/14/23

5 out of 5

"This CRM is very useful in my job."

What do you like best about HubSpot Sales Hub? Hubspot CRM is very efficient in terms of managing my leads. It is so easy to use and everything is already there. I will definitely promote this CRM application to my friends.

FU

Felipe Urzúa

06/13/23

1 out of 5

Scammers

Scammers, you sign a monthly contract which becomes a mandatory payment for one year, with no right to modifications, and they make new charges without approval or notifications.

BZ

Behrnard Zhyrll S

06/12/23

5 out of 5

"a top tool for sales and business deals"

What do you like best about HubSpot Sales Hub? I do like it cause it is very useful when it comes to our work cause it is our main CRM to connect to leads and close the deals it helps a lot in generating revenue

AU

Anonymous User

06/08/23

4 out of 5

"Hubspot: Transparency in Customer Interaction"

What do you like best about HubSpot Sales Hub? HubSpot has been critical for making sure all customer interactions are logged and visible across our organization, whether that be interactions I have with customers, or the calls/emails/texts that other departments have had with them. This alleviates the need to track someone down to discover what they discussed with a client, as their notes can be logged and tied to that contact and company record.

AU

Anonymous User

06/08/23

4 out of 5

"Decent tool for Sales pipeline tracking and management"

What do you like best about HubSpot Sales Hub? You get a view of the entire sales pipeline along with insights into each deal. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].